Feeds

Dying HealthCare.gov bagged JUST SIX registrations on first day

Reports detail startup disaster of Obamacare portal

The Power of One Infographic

The much-maligned US HealthCare.gov medical-insurance portal managed to process just six registrations on its first day of availability.

A series of notes [PDF] from the Center for Consumer Information and Insurance Oversight (CCIIO) suggest that as problems plagued the healthcare registration site in its opening hours, only a half-dozen new accounts were able to be logged in the portal's opening day.

Subsequent memos from the office show that as the early wrinkles were ironed out of the site, a trickle of new registrations was able to begin. By the second day, registrations had managed to break into triple digits: October 3 memos suggest that all of 248 accounts had been enrolled.

The early problems for the Obamacare portal have been well documented as the hotly debated public insurance platform collapsed under numerous technical gaffes and a flood of early traffic from US citizens seeking to register with the government-backed health-insurance program.

The daily reports, released amid ongoing government investigations into the botched rollout, provide an early snapshot of just how mightily administrators were struggling as the health care portal floundered in its first days.

According to the October 2 and 3 reports, the early headaches for the site included improperly configured data on multiple servers as well as back-end problems which had prevented brokers from registering with the portal.

Other issues detailed in the report include problems connecting with the Experian credit-check service and problems integrating data from the department of Veterans Affairs.

Since the release, White House officials have sought to quell public outcry and criticism by beefing up staffing and enlisting further assistance from experts in helping to bring the portal up to snuff. Thus far, reports have indicated that the reinforcements have included engineers and consultants from Google, Red Hat, and Oracle.

Officials hope that the added manpower and expertise will put an end once and for all to the embarrassing saga. ®

Maximizing your infrastructure through virtualization

More from The Register

next story
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
UK Parliament rubber-stamps EMERGENCY data grab 'n' keep bill
Just 49 MPs oppose Drip's rushed timetable
MPs wave through Blighty's 'EMERGENCY' surveillance laws
Only 49 politcos voted against DRIP bill
EU's top data cops to meet Google, Microsoft et al over 'right to be forgotten'
Plan to hammer out 'coherent' guidelines. Good luck chaps!
US judge: YES, cops or feds so can slurp an ENTIRE Gmail account
Crooks don't have folders labelled 'drug records', opines NY beak
Delaware pair nabbed for getting saucy atop Mexican eatery
Burrito meets soft taco in alleged rooftop romp outrage
LightSquared backer sues FCC over spectrum shindy
Why, we might as well have been buying AIR
'Two-speed internet' storm turns FCC.gov into zero-speed website
Deadline for comments on net neutrality shake-up extended to Friday
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.
Mobile application security vulnerability report
The alarming realities regarding the sheer number of applications vulnerable to attack, and the most common and easily addressable vulnerability errors.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.