Feeds

Serco CEO walks the plank as firm fights off Ministry of Justice probe

Beleaguered firm plonks US boss into the hotseat

Beginner's guide to SSL certificates

The CEO at scandal-hit outsourcing monster Serco has quit as the company lifts the covers off its 'corporate renewal programme' designed to persuade the UK government that it's fit to manage public sector contracts.

Back in August, Serco confirmed British cops are probing allegations over fraud related to its Prisoner Escort and Custody Services contract with the Ministry of Justice amid claims it overstated operational data.

At the time the MoJ said it did not suspect "systemic malpractice" up to board level, though it wanted to see evidence that Serco intended to be more open about its work with government.

Despite this, Chris Hyman has brought his eleven year reign at the top of Serco to an abrupt end, with ED Casey, who has run Serco's Americas division since 2005, taking over with immediate effect.

"I have always put the interests of Serco first," said Hyman in a statement. "At this time, nothing is more important to me than rebuilding the relationship with our UK government customers. In recent weeks it has become clear to me that the best way for the company to move forward is for me to step back.”

The MoJ alleged earlier this year that there was a disparity between Serco's performance data in the Prisoner Escort and Custody Service contract and the "actual situation on the ground".

Serco records showed prisoners had been delivered to court on time, when "in fact they were not", said the MoJ, which added it wanted to see clear signs that this "systemic malpractice" has been addressed.

UK government accounts for roughly a quarter of Serco's revenues. It warned that the firm will win no further contracts until this issue is resolved and steps taken to prevent similar things from happening again.

Serco has split its UK and Europe division in two, with one focused on the UK Central Government customer and the other on the wider public sector, in a bid to increase transparency.

It also claims to have strengthened contract level governance, recruited three additional non-exec directors to its board, taken on a group general counsel and updated its code of conduct, values statement and governing principles.

The MoJ reviews of the company continue. ®

Security for virtualized datacentres

More from The Register

next story
WHY did Sunday Mirror stoop to slurping selfies for smut sting?
Tabloid splashes, MP resigns - but there's a BIG copyright issue here
Spies, avert eyes! Tim Berners-Lee demands a UK digital bill of rights
Lobbies tetchy MPs 'to end indiscriminate online surveillance'
How the FLAC do I tell MP3s from lossless audio?
Can you hear the difference? Can anyone?
Google hits back at 'Dear Rupert' over search dominance claims
Choc Factory sniffs: 'We're not pirate-lovers - also, you publish The Sun'
While you queued for an iPhone 6, Apple's Cook sold shares worth $35m
Right before the stock took a 3.8% dive amid bent and broken mobe drama
Inequality increasing? BOLLOCKS! You heard me: 'Screw the 1%'
There's morality and then there's economics ...
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.