Feeds

Reply-all email lightning storm STRIKES TWICE at Cisco

MILLIONS of time-wasting messages bounce around network giant

The essential guide to IT transformation

Cisco is tackling another email storm today, just weeks after its servers were deluged with millions of "reply-all" messages being sent by the networking giant's staff - with many requesting they be removed from the list.

The Register has heard from Cisco workers who are currently in the, er, eye of the storm, which is apparently even bigger than the last one to hit the company, back in September.

Others have taken to Twitter to moan about the latest reply-all emails to jam up their work accounts.

As Cisco's principal cloud engineer Kyle Mestery noted: "Nothing like a massive, completely unnecessary email storm on a Wednesday morning. Is email really this hard for people to use?"

He added:

Cisco could not be reached for comment at time of writing. Readers may recall it was a little shy about responding to our last story when the firm's previous email storm struck.

El Reg is trying to corroborate claims that the latest "reply-all" email to have crippled productivity at Cisco was sent out to a whopping 34,562 employees at the company.

Just as night follows day, some of those staffers committed the mortal sin of hitting reply all to the reply-all message requesting to be removed from the list.

Other staffers than piled in by berating the "idiots" who failed to realise they were creating yet another email storm.

It's unclear - given the last costly fiasco that was estimated at $600,000 - why Cisco's sysadmins hadn't learned from their mistakes by applying a restricted senders' list to prevent chaotic, productivity-sucking reply-all emails from being sent.

Naturally, El Reg is seeking an answer to that question.

Do you work at Cisco? Are you tired of email storms? Want to talk to us in confidence about the latest saga? Then get in touch – click the author's name at the top of this story. ®

Boost IT visibility and business value

More from The Register

next story
Pay to play: The hidden cost of software defined everything
Enter credit card details if you want that system you bought to actually be useful
HP busts out new ProLiant Gen9 servers
Think those are cool? Wait till you get a load of our racks
Shoot-em-up: Sony Online Entertainment hit by 'large scale DDoS attack'
Games disrupted as firm struggles to control network
Silicon Valley jolted by magnitude 6.1 quake – its biggest in 25 years
Did the earth move for you at VMworld – oh, OK. It just did. A lot
VMware's high-wire balancing act: EVO might drag us ALL down
Get it right, EMC, or there'll be STORAGE CIVIL WAR. Mark my words
Forrester says it's time to give up on physical storage arrays
The physical/virtual storage tipping point may just have arrived
prev story

Whitepapers

Top 10 endpoint backup mistakes
Avoid the ten endpoint backup mistakes to ensure that your critical corporate data is protected and end user productivity is improved.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Backing up distributed data
Eliminating the redundant use of bandwidth and storage capacity and application consolidation in the modern data center.
The essential guide to IT transformation
ServiceNow discusses three IT transformations that can help CIOs automate IT services to transform IT and the enterprise
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.