Feeds

Reply-all email lightning storm STRIKES TWICE at Cisco

MILLIONS of time-wasting messages bounce around network giant

  • alert
  • submit to reddit

Combat fraud and increase customer satisfaction

Cisco is tackling another email storm today, just weeks after its servers were deluged with millions of "reply-all" messages being sent by the networking giant's staff - with many requesting they be removed from the list.

The Register has heard from Cisco workers who are currently in the, er, eye of the storm, which is apparently even bigger than the last one to hit the company, back in September.

Others have taken to Twitter to moan about the latest reply-all emails to jam up their work accounts.

As Cisco's principal cloud engineer Kyle Mestery noted: "Nothing like a massive, completely unnecessary email storm on a Wednesday morning. Is email really this hard for people to use?"

He added:

Cisco could not be reached for comment at time of writing. Readers may recall it was a little shy about responding to our last story when the firm's previous email storm struck.

El Reg is trying to corroborate claims that the latest "reply-all" email to have crippled productivity at Cisco was sent out to a whopping 34,562 employees at the company.

Just as night follows day, some of those staffers committed the mortal sin of hitting reply all to the reply-all message requesting to be removed from the list.

Other staffers than piled in by berating the "idiots" who failed to realise they were creating yet another email storm.

It's unclear - given the last costly fiasco that was estimated at $600,000 - why Cisco's sysadmins hadn't learned from their mistakes by applying a restricted senders' list to prevent chaotic, productivity-sucking reply-all emails from being sent.

Naturally, El Reg is seeking an answer to that question.

Do you work at Cisco? Are you tired of email storms? Want to talk to us in confidence about the latest saga? Then get in touch – click the author's name at the top of this story. ®

Combat fraud and increase customer satisfaction

More from The Register

next story
This time it's 'Personal': new Office 365 sub covers just two devices
Redmond also brings Office into Google's back yard
Kingston DataTraveler MicroDuo: Turn your phone into a 72GB beast
USB-usiness in the front, micro-USB party in the back
Dropbox defends fantastically badly timed Condoleezza Rice appointment
'Nothing is going to change with Dr. Rice's appointment,' file sharer promises
BOFH: Oh DO tell us what you think. *CLICK*
$%%&amp Oh dear, we've been cut *CLICK* Well hello *CLICK* You're breaking up...
AMD's 'Seattle' 64-bit ARM server chips now sampling, set to launch in late 2014
But they won't appear in SeaMicro Fabric Compute Systems anytime soon
Amazon reveals its Google-killing 'R3' server instances
A mega-memory instance that never forgets
Cisco reps flog Whiptail's Invicta arrays against EMC and Pure
Storage reseller report reveals who's selling what
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.