Feeds

No luck at all for BlackBerry as Messenger apps launch stalls

Leaked Android build 'causes issues,' is withdrawn

Build a business case: developing custom apps

For BlackBerry, it seems, it never rains but it pours. On Wednesday, the woebegone smartphone vendor announced that its long-awaited BlackBerry Messenger (BBM) apps for Android and iOS would be made available over the weekend – but logistical problems have halted that launch for now.

"Prior to launching BBM for Android, an unreleased version of the BBM for Android app was posted online," the company wrote in a blog post on Saturday. "Consequently, this unreleased version caused issues, which we have attempted to address throughout the day."

BlackBerry now says that it is "pausing" the launch of the BBM apps for Android and iOS, and that it will resume rolling out the apps in a staggered fashion, country by country, when it's ready – no timeframe has been specified. Previously only the iOS app was to have a staggered launch; the Android app was to be released to users in all regions at the same time.

In the meantime, the prematurely released Android app will be disabled. Customers who downloaded the iPhone app, on the other hand, will still be able to use it.

This debacle is only the latest setback for the struggling Canadian firm. BlackBerry is due to report its earnings for the second quarter of its fiscal 2014 on September 27, but the results looked so bad on Friday that it decided to announce them early.

That disclosure was among the worst this Reg hack has ever seen. BlackBerry said it expected to show an operating loss of as much as $995m on unsold products, particularly the BlackBerry Z10, and that its earnings would miss analyst estimates by around 48 per cent, or $1.46bn.

BlackBerry CEO Thorsten Heins has reportedly been working with the company's board to consider a number of turnaround options, including spinning off the BBM division as a semi-independent subsidiary – but this weekend's poor showing would be a grim kickoff for such a plan.

BlackBerry says that iPhone and Android smartphone owners who are still interested in running BBM on their devices should follow the @BBM account on Twitter for updates about when the official app will be available in their area, or sign up for email notifications on the BBM website. ®

HP ProLiant Gen8: Integrated lifecycle automation

More from The Register

next story
KDE releases ice-cream coloured Plasma 5 just in time for summer
Melty but refreshing - popular rival to Mint's Cinnamon's still a work in progress
NO MORE ALL CAPS and other pleasures of Visual Studio 14
Unpicking a packed preview that breaks down ASP.NET
Secure microkernel that uses maths to be 'bug free' goes open source
Hacker-repelling, drone-protecting code will soon be yours to tweak as you see fit
Cheer up, Nokia fans. It can start making mobes again in 18 months
The real winner of the Nokia sale is *drumroll* ... Nokia
Put down that Oracle database patch: It could cost $23,000 per CPU
On-by-default INMEMORY tech a boon for developers ... as long as they can afford it
Another day, another Firefox: Version 31 is upon us ALREADY
Web devs, Mozilla really wants you to like this one
Google shows off new Chrome OS look
Athena springs full-grown from Chromium project's head
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Securing Web Applications Made Simple and Scalable
Learn how automated security testing can provide a simple and scalable way to protect your web applications.