Feeds

NSC Group slurped by Telstra

UC integrator brings extra Avaya and MSFT muscle to Big T's network apps business

Build a business case: developing custom apps

Telstra has acquired voice systems integrator NSC Group, saying it will integrate the 230-head unified communications and contact centre specialist into its Network Application and Services business.

The 1989-founded NSC – founded as North Shore Connections and at the time a Sydney PABX dealer – claims 600 customers in Australia, New Zealand and the Asia Pacific. The company passed the 100-staff mark in 2002, and in 2004 took on Avaya as its key vendor. It also has Gold Partner status with Microsoft and signed on with ShoreTel in 2011.

Founder Craig Neil says the acquisition will give NSC's customers easy access to Telstra's entire range of products and services.

Telstra describes NSC's capabilities as making Telstra “the leading provider of unified communications solutions in Australia”, as well as strengthening its contact centre services.

Given Telstra's long-standing work with Microsoft, its prior offerings (not all of them successful) in hosted voice solutions, and its status as the country's incumbent network, El Reg will avoid wondering what parts of the unified communications market the giant had managed to create but misplace somewhere inside its labyrinthine corporate structures.

“Adding NSC’s capability to Telstra’s own unified communications and network-based services including cloud, managed networks and security, will help us create even more compelling solutions for our customers that can increase productivity, promote frequent collaboration and, ultimately, improve their own customers’ satisfaction,” the carrier's Network Applications and Services head David Burns said in a statement. ®

Build a business case: developing custom apps

More from The Register

next story
iPad? More like iFAD: We reveal why Apple fell into IBM's arms
But never fear fanbois, you're still lapping up iPhones, Macs
Sonos AXES support for Apple's iOS4 and 5
Want to use your iThing? You can't - it's too old
Amazon says Hachette should lower ebook prices, pay authors more
Oh yeah ... and a 30% cut for Amazon to seal the deal
Philip K Dick 'Nazi alternate reality' story to be made into TV series
Amazon Studios, Ridley Scott firm to produce The Man in the High Castle
Joe Average isn't worth $10 a year to Mark Zuckerberg
The Social Network deflates the PC resurgence with mobile-only usage prediction
Chips are down at Broadcom: Thousands of workers laid off
Cellphone baseband device biz shuttered
Feel free to BONK on the TUBE, says Transport for London
Plus: Almost NOBODY uses pay-by-bonk on buses - Visa
Twitch rich as Google flicks $1bn hitch switch, claims snitch
Gameplay streaming biz and search king refuse to deny fresh gobble rumors
Stick a 4K in them: Super high-res TVs are DONE
4,000 pixels is niche now... Don't say we didn't warn you
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.
Maximize storage efficiency across the enterprise
The HP StoreOnce backup solution offers highly flexible, centrally managed, and highly efficient data protection for any enterprise.