Feeds

Apple to replace wonky iMac graphics cards

Is your 27-incher's display distorted? White? Blue? Black? Your fix is free

Choosing a cloud hosting partner with confidence

Apple has admitted to world+dog that some of the 27-inch iMacs that it sold between May 2011 and October 2012 have a suspect graphics card, and that if you own one of the affected models, it'll replace the possibly wonky card for free.

The 27-inch iMacs sold during that period were equipped with either an AMD Radeon HD 6770M or Radeon HD 6970M, but it's only the latter card that's problematic, possibly "causing the computer's display to appear distorted, white or blue with vertical lines, or to turn black," according to Apple.

By the way, this is not the first time that Apple has had trouble with the displays of its 27-inch iMac. In 2010, the big boy was known to suffer from flickering and a yellow tint.

If you happen to be unlucky enough to own an iMac that may have one of the troublesome Radeon HD 6970M cards, Apple suggests three different ways you can have it "evaluated": you can make an appointment at an Apple retail store's Genius Bar, track down an Apple Authorized Service Provider, or get in touch with Apple Technical Support for info on local service providers.

If you've already replaced a malfunctioning Radeon HD 6970M in your big ol' Apple all-in-one, contact Apple to request a refund. And if you're the procrastinating type, know that Apple has granted you three years from date of sale to get around to having your 27-inch iMac checked out.

If you do decide to haul your iMac down to the local Genius Bar or service provider, it may be a good idea to ask a friend for help: at 30.5 pounds and 20.4-by-25.6-by-8.15 inches, a 27-inch iMac is not something you may want to carry very far by yourself, should you be among the daintier of fanbois. Or fangrlz. ®

Website security in corporate America

More from The Register

next story
Bono: Apple will sort out monetising music where the labels failed
Remastered so hard it would be difficult or impossible to master it again
Oi, Tim Cook. Apple Watch. I DARE you to tell me, IN PERSON, that it's secure
State attorney demands Apple CEO bows the knee to him
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Monitors monitor's monitoring finds touch screens have 0.4% market share
Not four. Point four. Count yer booty again, Microsoft
Getting to the BOTTOM of the great office seating debate
Belay that toil, me hearty, and park your scurvy backside
Hey, Mac fanbois. HGST wants you drooling over its HUGE desktop RACK
What vast digital media repository could possibly need 64 TERABYTES?
In a spin: Samsung accuses LG exec of washing machine SABOTAGE
Rival electronic giant tries to iron out allegations
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.