Feeds

ACMA lines up 'bill-shock' standard

Phase-in starts September

Top 5 reasons to deploy VMware with Tegile

Australia's mobile carriers are on notice to do more to avoid international roaming bill shock, with the Australian Communications and Media Authority setting the timetable for implementation of its International Mobile Roaming (IMR) standard.

Carriers will need to implement the items in the standard by September 2013, with resellers given until May 2016 for some items.

The key consumer protection measures in the standard are:

  • A notification via SMS to be sent to all consumers on arrival overseas, warning them that significantly higher charges for using roaming services may apply. This must be implemented by carriers and resellers by September.
  • Roaming opt-out, including from overseas locations, at any time. This must be implemented by carriers and resellers by September.
  • A notification to be sent via SMS to customers of service providers giving them pricing information for using a range of roaming services. These services include any that would normally be free in the domestic market, such as receiving a call on a mobile device. Carriers have to implement this by September; resellers have until 2016.
  • Carriers have to provide spent management tools by September; resellers need to comply by 2016.

“The standard extends the information which suppliers must make available to Australian consumers under the Telecommunications Consumer Protections Code,” explained ACMA chair Chris Chapman. “They will now receive similar information when they travel overseas and use roaming services.” ®

Intelligent flash storage arrays

More from The Register

next story
Mighty Blighty broadbanders beg: Let us lay cable in BT's, er, ducts
Complain to Ofcom that telco has 'effective monopoly'
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
Broadband sellers in the UK are UP TO no good, says Which?
Speedy network claims only apply to 10% of customers
Virgin Media struck dumb by NATIONWIDE packet loss balls-up
Turning it off and on again fixes glitch 12 HOURS LATER
Yahoo! blames! MONSTER! email! OUTAGE! on! CUT! CABLE! bungle!
Weekend woe for BT as telco struggles to restore service
Fujitsu CTO: We'll be 3D-printing tech execs in 15 years
Fleshy techie disses network neutrality, helmet-less motorcyclists
Facebook, working on Facebook at Work, works on Facebook. At Work
You don't want your cat or drunk pics at the office
Soz, web devs: Google snatches its Wallet off the table
Killing off web service in 3 months... but app-happy bonkers are fine
prev story

Whitepapers

Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
10 threats to successful enterprise endpoint backup
10 threats to a successful backup including issues with BYOD, slow backups and ineffective security.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.