Feeds

BlackBerry infrastructure hit by ANOTHER outage

Messages slip out from insular diehard community

  • alert
  • submit to reddit

The essential guide to IT transformation

BlackBerry says an outage hit network customers today, but claims that services are getting back to normal.

UK readers told us that BlackBerry network services died at 10am this morning. BlackBerry confirmed the problems via Twitter three hours later and provided us with this statement:

We can confirm that our technical teams have addressed the issue and BlackBerry services are returning to normal levels.  We apologize to customers for any inconvenience. We take all service issues – no matter how small – very seriously and through constant monitoring and investigation we aim to ensure our network meets customer expectations.

"We’re seeing some backlogs, but suspect they might have solved," one BES customer told us.

Indian consumers have also been hit, Indian site IBN reports.

BlackBerry's network went down for most of a week in October 2011. The network spluttered again last year, and again in January.

Long term, TCOKARIM* is moving consumers away from the consumer-flavoured network offering. Devices based on its swanky new OS BB10 don't need specially provisioned SIMs, and sup data from the bundle you buy with your network, or WiFi. But many enterprises and public sector organisations rely on the Canadian network backbone. ®

*The Company Once Known As RIM.

Secure remote control for conventional and virtual desktops

More from The Register

next story
Déjà vu: Virgin Media jacks up broadband prices
Screw copper phone lines, we're UNIQUE, bleats telco
NBN Co claims 96 mbps download speeds for FTTN trial
Umina trial also delivers 30 mbps uploads, but exact rig used not revealed
UK fuzz want PINCODES on ALL mobile phones
Met Police calls for mandatory passwords on all new mobes
Netflix swallows yet another bitter pill, inks peering deal with TWC
Net neutrality crusader once again pays up for priority access
New Sprint CEO says he will lower axe on staff – but prices come first
'Very disruptive' new rates to be revealed next week
EE: STILL Blighty's best mobe network, says 'Frappucino' Moore
Fresh round of network stats fisticuffs possibly on the cards here
US TV stations bowl sueball directly at FCC's spectrum mega-sale
Broadcasters upset about coverage and cost as they shift up and down the dials
EE network whacked by 'PDP authentication failure' blunder
Carrier is 'aware' of cockup, working on a fix NOW
ROAD TRIP! An FCC road trip – Leahy demands net neutrality debate across US
You crashed watchdog's site, now time to crash its ears
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
7 Elements of Radically Simple OS Migration
Avoid the typical headaches of OS migration during your next project by learning about 7 elements of radically simple OS migration.
BYOD's dark side: Data protection
An endpoint data protection solution that adds value to the user and the organization so it can protect itself from data loss as well as leverage corporate data.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?