Feeds

AMAZEBALLS: Buy a doomed Apple TV, get a replacement free

3rd-gen Wi-Fi-hungry telly boxes can't do Wi-Fi

Choosing a cloud hosting partner with confidence

Apple has admitted its third-generation Apple TV box is dicky and has offered to replace faulty units.

The fruity firm confessed that "small numbers" of the units suffered from dodgy Wi-Fi connections. Although the set-top box has a wired Ethernet port, the flaw is crippling for fanbois who are allergic to trailing cables and rely on wireless networking to stream video. The device is supposed to allow iThings and Mac computers to beam programmes and movies to tellies.

A memo distributed to Apple stores in the US, and subsequently leaked online, stated:

Apple has determined that a very small number of Apple TV (3rd generation) products might experience one of these Wi-Fi related connectivity issues: Cannot locate network, Unable to join network, Dropped or intermittent connection.

Anyone experiencing the telltale signs of Wi-Fi meltdown should take their device to an Apple store. The "geniuses" within will then check if you've updated the software, according to the leaked briefing note. After establishing you're not totally stupid, they will examine the unit and replace if necessary.

They will swap third-generation Apple TV models that are up to two years old and which contain one of the following pair of letters in the serial number: H9, HC, HD, HF, HG, HH, HJ, HK, HL, HM, HN, HP, HQ, HR, HT, HV, HW, HX, J1, J2, J3, J4, J5, J6, J7, J8, J9.

The Register tried to reach Apple's UK base for comment about how many British people were affected, but they did not respond. So why don't you tell us if you've experienced any problems with your Apple TV? ®

Internet Security Threat Report 2014

More from The Register

next story
Official: European members prefer to fondle Apple iPads
Only 7 of 50 parliamentarians plump for Samsung Galaxy S
Fujitsu CTO: We'll be 3D-printing tech execs in 15 years
Fleshy techie disses network neutrality, helmet-less motorcyclists
Space Commanders rebel as Elite:Dangerous kills offline mode
Frontier cops an epic kicking in its own forums ahead of December revival
Intel's LAME DUCK mobile chips gobbled by CASH COW
Chipzilla won't have money-losing mobe unit to kick about anymore
prev story

Whitepapers

Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
5 critical considerations for enterprise cloud backup
Key considerations when evaluating cloud backup solutions to ensure adequate protection security and availability of enterprise data.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Choosing a cloud hosting partner with confidence
Download Choosing a Cloud Hosting Provider with Confidence to learn more about cloud computing - the new opportunities and new security challenges.