Feeds

'Proactive Wellness' rebranded as 'Infosight' by Nimble

So much better than Reactive Sickness, Late and Ill etc

  • alert
  • submit to reddit

7 Elements of Radically Simple OS Migration

A proposal document we've seen from a Nimble Storage reseller has shown that Nimble is branding its Proactive Wellness feature as Infosight.

What it means: Nimble Storage uses its customer array sensor data to predict, amongst others: when a storage array will fill up; when a drive may fail, complete with an automatically-opened service ticket to fix it; and to offer optimised configuration details to improve performance.

Thousands of telemetry sensors collect "heartbeats" every 5 minutes from almost all of Nimble's deployed systems, we're told. The arrays send logged sensor readings back to the company. Critical and/or anomalous data is identified at their service centre and customers are alerted about critical changes in the array.

Nimble's documentation [PDF] from January this year described Proactive Wellness thus:

Nimble Storage delivers unique proactive system health capabilities that increase uptime by helping customers address issues before they escalate.

Nimble's support staff can also perform secure remote troubleshooting, configuration, and problem resolution; provide peer insights; and offer customised guidance."

Additionally it goes on to describe Infosight, which was then in beta test:

  • Disk Monitoring - All disks are actively monitored; a disk failure will automatically invoke a hot spare to kick in and self-heal. It will also report via email to the storage administrators as well as generate a call home event and open a support case with our support group.
  • Additionally Nimble executes a proactive daily analysis on telemetry data the system sends to our support organisation looking for any undesirable trends and allowing proactive support should a problem be detected in advance.

  • Enclosure monitoring- All FRUs are actively monitored and reported including enclosure temperature and fan speeds. Any event causing these to be outside normal engineering parameters will generate an email notification to the storage administrator as well as a call home event.
  • Historical performance monitoring - The Nimble array will track historical information locally up to 180 days, additional long term historical information on trending, capacity and performance is collected and reported with our "Infosight" a customer web portal designed to provide detailed historical information based off the daily telemetry data that the system reports to our support centre.

Infosight is currently in the final stages of beta operation and is expected to release to general customer availability within this quarter. Since this is a reporting function and not an operation function customers can gain access to this during this beta phase if they so desire.

Infosight

Infosight screenshot. Click for a larger view.

The Infosight service will predict when capacity would be reached in time for additional capacity to be added to the array.

A Nimble spokesperson said: "The company has developed analytics that uses technology to provide insights on storage trends to its customers, helping each customer benefit from the knowledge of all others. Consider it best practices on steroids."

Proactive Wellness appears to have applied for a trademark for Infosight in February this year.

El Reg understands that the Infosight service will be announced this quarter. ®

Best practices for enterprise data

More from The Register

next story
Sysadmin Day 2014: Quick, there's still time to get the beers in
He walked over the broken glass, killed the thugs... and er... reconnected the cables*
VMware builds product executables on 50 Mac Minis
And goes to the Genius Bar for support
Multipath TCP speeds up the internet so much that security breaks
Black Hat research says proposed protocol will bork network probes, flummox firewalls
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Microsoft's Euro cloud darkens: US FEDS can dig into foreign servers
They're not emails, they're business records, says court
Microsoft says 'weird things' can happen during Windows Server 2003 migrations
Fix coming for bug that makes Kerberos croak when you run two domain controllers
Cisco says network virtualisation won't pay off everywhere
Another sign of strain in the Borg/VMware relationship?
prev story

Whitepapers

7 Elements of Radically Simple OS Migration
Avoid the typical headaches of OS migration during your next project by learning about 7 elements of radically simple OS migration.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Solving today's distributed Big Data backup challenges
Enable IT efficiency and allow a firm to access and reuse corporate information for competitive advantage, ultimately changing business outcomes.
A new approach to endpoint data protection
What is the best way to ensure comprehensive visibility, management, and control of information on both company-owned and employee-owned devices?