Feeds

RBS and NatWest FAIL downs services across UK

Megabork takes down ATMs, cards, online banking, telebanking

Internet Security Threat Report 2014

Updated Thirsty NatWest and RBS customers across the UK are finding it difficult to get the last round in tonight, as the banks' systems have failed.

The megabork, which began at around 9:30pm, has taken down cash machines, online banking and telephone banking for the majority of its customers across the UK.

"We are aware of the problems our customers are having and apologise, we will provide more information as soon as we have it," NatWest tweeted at 10:28pm.

The bank confirmed the fail to the BBC. At the time of writing neither RBS or NatWest had responded to El Reg requests for information.

The failure is also affecting debit card payments, according to multiple reports on twitter of problems processing transactions at petrol stations and supermarkets.

Last year The Register revealed that a failure in a piece of RBS's batch scheduling software meant millions of people went unpaid for four days. ®

Update: 1:04am

NatWest and RBS systems have recovered from the mystery fault, NatWest wrote in a tweet at 1:02am.

"We are disappointed that our customers have faced disruption to banking services for a period this evening, and apologise for that," it wrote.

Beginner's guide to SSL certificates

More from The Register

next story
Bono apologises for iTunes album dump
Megalomania, generosity and FEAR of irrelevance drove group to Apple deal
HBO shocks US pay TV world: We're down with OTT. Netflix says, 'Gee'
This affects every broadcaster, every cable guy
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
SCREW YOU, EU: BBC rolls out Right To Remember as Google deletes links
Not even Google can withstand the power of Auntie
Arab States make play for greater government control of the internet
Nerds told to get lost in last-minute power grab bid at UN meeting
Zippy one-liners, broken promises: Doctor Who on the Orient Express
Series finally hits stride, but Clara's U-turn is baffling
Don't bother telling people if you lose their data, say Euro bods
You read that right – with the proviso that it's encrypted
America's super-secret X-37B plane returns to Earth after nearly TWO YEARS aloft
674 days in space for US Air Force's mystery orbital vehicle
10 Top Tips For PRs Considering Whether To Phone The Register
You'll Read These And LOL Even Though They're Serious
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.