Feeds

Samsung under fire over copy-paste bricking

Simple bug unfixed for months

Secure remote control for conventional and virtual desktops

Users of a variety of Android-based Samsung smartphones are becoming restive at the mobo’s apparent inability to fix a simple bug that has catastrophic consequences.

According to this Samsung forum thread, the copy-paste bug bricks the phone, requiring a factory reset or, if the owner has root access, to empty the contents of /data/clipboard (which is not accessible to ordinary users).

In that post – back in October 2012 – the user believed the bug was random, and on a copy-paste, the phone would return this error:

java.lang.NullPointerException at android.content.ClipboardManager.setPrimaryClip(ClipboardManager.java:146)

There is also a large number complaints over on Google’s Android forums here (many pre-dating the Samsung forum thread).

Rather than being random, it seems that users have identified it as a systemic flaw.

The bug impacts Galaxy SIII phones and has been reported on other devices including Galaxy Note tablets.

It appears to arise from Samsung’s TouchWiz code getting upset if it sees too many items in the clipboard folder, since deleting the folder’s contents prevents the bug.

While the Jellybean 4.1.2 update is reported to fix the problem, it’s not yet available for all devices.

El Reg feels some pity for Samsung’s forum respondent, Konrad Krakowiak, who seems pretty much muzzled beyond asking for more information about the bug, and assuring users that “this bug was reported and I think that it will be resolved soon.” ®

Providing a secure and efficient Helpdesk

More from The Register

next story
TEEN RAMPAGE: Kids in iPhone 6 'Will it bend' YouTube 'prank'
iPhones bent in Norwich? As if the place wasn't weird enough
George Clooney, WikiLeaks' lawyer wife hand out burner phones to wedding guests
Day 4: 'News'-papers STILL rammed with Clooney nuptials
iPAD-FONDLING fanboi sparks SECURITY ALERT at Sydney airport
Breaches screening rules cos Apple SCREEN ROOLZ, ok?
Crouching tiger, FAST ASLEEP dragon: Smugglers can't shift iPhone 6s
China's grey market reports 'sluggish' sales of Apple mobe
Apple's new iPhone 6 vulnerable to last year's TouchID fingerprint hack
But unsophisticated thieves need not attempt this trick
The British Museum plonks digital bricks on world of Minecraft
Institution confirms it's cool with joining the blocky universe
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
The next step in data security
With recent increased privacy concerns and computers becoming more powerful, the chance of hackers being able to crack smaller-sized RSA keys increases.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.