Feeds

Samsung under fire over copy-paste bricking

Simple bug unfixed for months

Secure remote control for conventional and virtual desktops

Users of a variety of Android-based Samsung smartphones are becoming restive at the mobo’s apparent inability to fix a simple bug that has catastrophic consequences.

According to this Samsung forum thread, the copy-paste bug bricks the phone, requiring a factory reset or, if the owner has root access, to empty the contents of /data/clipboard (which is not accessible to ordinary users).

In that post – back in October 2012 – the user believed the bug was random, and on a copy-paste, the phone would return this error:

java.lang.NullPointerException at android.content.ClipboardManager.setPrimaryClip(ClipboardManager.java:146)

There is also a large number complaints over on Google’s Android forums here (many pre-dating the Samsung forum thread).

Rather than being random, it seems that users have identified it as a systemic flaw.

The bug impacts Galaxy SIII phones and has been reported on other devices including Galaxy Note tablets.

It appears to arise from Samsung’s TouchWiz code getting upset if it sees too many items in the clipboard folder, since deleting the folder’s contents prevents the bug.

While the Jellybean 4.1.2 update is reported to fix the problem, it’s not yet available for all devices.

El Reg feels some pity for Samsung’s forum respondent, Konrad Krakowiak, who seems pretty much muzzled beyond asking for more information about the bug, and assuring users that “this bug was reported and I think that it will be resolved soon.” ®

The essential guide to IT transformation

More from The Register

next story
Apple's iWatch? They cannae do it ... they don't have the POWER
Analyst predicts fanbois will have to wait until next year
The agony and ecstasy of SteamOS: WHERE ARE MY GAMES?
And yes it does need a fat HDD (or SSD, it's cool with either)
Barnes & Noble: Swallow a Samsung Nook tablet, please ... pretty please
Novelslab finally on sale with ($199 - $20) price tag
Kate Bush: Don't make me HAVE CONTACT with your iPHONE
Can't face sea of wobbling fondle implements. What happened to lighters, eh?
Apple to build WORLD'S BIGGEST iStore in Dubai
It's not the size of your shiny-shiny...
Just in case? Unverified 'supersize me' iPhone 6 pics in sneak leak peek
Is bigger necessarily better for the fruity firm's flagship phone?
Steve Jobs had BETTER BALLS than Atari, says Apple mouse designer
Xerox? Pff, not even in the same league as His Jobsiness
Apple analyst: fruity firm set to shift 75 million iPhones
We'll have some of whatever he's having please
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
7 Elements of Radically Simple OS Migration
Avoid the typical headaches of OS migration during your next project by learning about 7 elements of radically simple OS migration.
BYOD's dark side: Data protection
An endpoint data protection solution that adds value to the user and the organization so it can protect itself from data loss as well as leverage corporate data.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?