Feeds

Samsung under fire over copy-paste bricking

Simple bug unfixed for months

Security for virtualized datacentres

Users of a variety of Android-based Samsung smartphones are becoming restive at the mobo’s apparent inability to fix a simple bug that has catastrophic consequences.

According to this Samsung forum thread, the copy-paste bug bricks the phone, requiring a factory reset or, if the owner has root access, to empty the contents of /data/clipboard (which is not accessible to ordinary users).

In that post – back in October 2012 – the user believed the bug was random, and on a copy-paste, the phone would return this error:

java.lang.NullPointerException at android.content.ClipboardManager.setPrimaryClip(ClipboardManager.java:146)

There is also a large number complaints over on Google’s Android forums here (many pre-dating the Samsung forum thread).

Rather than being random, it seems that users have identified it as a systemic flaw.

The bug impacts Galaxy SIII phones and has been reported on other devices including Galaxy Note tablets.

It appears to arise from Samsung’s TouchWiz code getting upset if it sees too many items in the clipboard folder, since deleting the folder’s contents prevents the bug.

While the Jellybean 4.1.2 update is reported to fix the problem, it’s not yet available for all devices.

El Reg feels some pity for Samsung’s forum respondent, Konrad Krakowiak, who seems pretty much muzzled beyond asking for more information about the bug, and assuring users that “this bug was reported and I think that it will be resolved soon.” ®

New hybrid storage solutions

More from The Register

next story
Apple iPhone 6: Missing sapphire glass screen FAIL explained
They just cannae do it in time, says analyst
Oh noes, fanbois! iPhone 6 Plus shipments 'DELAYED' in the UK
Is EMBIGGENED Apple mobile REALLY that popular?
Apple's big bang: iPhone 6, ANOTHER iPhone 6 Plus and WATCH OUT
Let's >sigh< see what Cupertino has been up to for the past year
Huawei ditches new Windows Phone mobe plans, blames poor sales
Giganto mobe firm slams door shut on Microsoft. OH DEAR
The Apple Watch and CROTCH RUBBING. How are they related?
Plus: 'NostrilTime' wristjob vid action
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Half a BILLION in the making: Bungie's Destiny reviewed
It feels very familiar - but it's still good
Apple's SNEAKY plan: COPY ANDROID. Hello iPhone 6, Watch
Sizes, prices and all – but not for the wrist-o-puter
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Top 5 reasons to deploy VMware with Tegile
Data demand and the rise of virtualization is challenging IT teams to deliver storage performance, scalability and capacity that can keep up, while maximizing efficiency.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.