Feeds

Samsung under fire over copy-paste bricking

Simple bug unfixed for months

Internet Security Threat Report 2014

Users of a variety of Android-based Samsung smartphones are becoming restive at the mobo’s apparent inability to fix a simple bug that has catastrophic consequences.

According to this Samsung forum thread, the copy-paste bug bricks the phone, requiring a factory reset or, if the owner has root access, to empty the contents of /data/clipboard (which is not accessible to ordinary users).

In that post – back in October 2012 – the user believed the bug was random, and on a copy-paste, the phone would return this error:

java.lang.NullPointerException at android.content.ClipboardManager.setPrimaryClip(ClipboardManager.java:146)

There is also a large number complaints over on Google’s Android forums here (many pre-dating the Samsung forum thread).

Rather than being random, it seems that users have identified it as a systemic flaw.

The bug impacts Galaxy SIII phones and has been reported on other devices including Galaxy Note tablets.

It appears to arise from Samsung’s TouchWiz code getting upset if it sees too many items in the clipboard folder, since deleting the folder’s contents prevents the bug.

While the Jellybean 4.1.2 update is reported to fix the problem, it’s not yet available for all devices.

El Reg feels some pity for Samsung’s forum respondent, Konrad Krakowiak, who seems pretty much muzzled beyond asking for more information about the bug, and assuring users that “this bug was reported and I think that it will be resolved soon.” ®

Intelligent flash storage arrays

Whitepapers

Choosing cloud Backup services
Demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.