The Register® — Biting the hand that feeds IT

Feeds

Tesco dials 999 after Clubcard vouchers are 'nicked' online

Detectives put on scent of alleged account breachers

Agentless Backup is Not a Myth

Tesco has called the cops after Clubcard vouchers were allegedly swiped from its customers' online accounts.

It is feared the money-off coupons, which are earned by using the chain's loyalty card, were stolen after miscreants compromised victims' accounts. Tesco found out about the missing vouchers, thought to be worth hundreds of pounds, after Clubcard holders complained on Twitter and Facebook, and hit MoneySavingExpert.com's forums.

"MoneySavers LOVE Tesco points, and often save up masses to pay for all sorts, from holidays to wedding rings, at a third or quarter of the normal price," web editor Dan Plant said in a canned statement (emphasis his).

"That makes these reports a huge worry for anyone planning ahead that way. Urgently check your online account and, if anything's awry, get onto Tesco to let it know, and tell us too to help us investigate further."

The global giant said that only a very small number of its 16 million Clubcard holders were affected.

"We have launched a thorough investigation into a small number of incidents and referred the matter to the police," a company spokesperson said. "In the meantime, we’d like to ask any customers who believe they’re affected to contact us directly on 0800 591688 so that we can make sure their accounts are up to date.”

Customers claimed they discovered their vouchers had vanished after they logged into their online accounts, MoneySavingExpert.com said. Some were told by Tesco's customer service staff that the coupons had been spent miles away from their homes. A few Clubcard savers weren't able to get into their accounts at all or had the name on their account changed.

Tesco refused to speculate on what sort of data breach may have led to the theft due to the ongoing police investigation. ®

What you need to know about cloud backup

Re: Again...?

Closing the freezer door after the horse has bolted ...

8
0

Re: ooohh 200million clubcard vouchers stolen !

"Did you you check or did you just assume?"

Satire is dead.

7
0
Anonymous Coward

ooohh 200million clubcard vouchers stolen !

Good luck to the thieves, 200m vouchers buys you a plastic spoon.

5
0

More from The Register

SCO vs. IBM battle resumes over ownership of Unix
Zombie lawsuit back and wants to suck the brains out of Linux
 breaking news
NSA whistleblower to tech firms, Obama: 'Grow a pair!'
Ed Snowden: Email tracking grabs 'IPs, raw data, content, headers, attachments, everything'
 breaking news
Ecuador: All right, Julian, you CAN stay on our sofa - it's your human right
Minister and Wikileaker share cosy chat in tiny London flat
Google flings another £1m at online child sex abuse vid CRACKDOWN
See, see, we're trying, ad giant tells Daily Mail UK.gov
 breaking news
NSA PRISM-gate: Relax, GCHQ spooks 'keep us safe', says Cameron
Whatever they are up to, it's all above board, we're told
 breaking news
BBC lied to Parliament about doomed £100m IT monster, thunder MPs
Axed DMI ballooned and burst while watchdogs sang Kumbaya
PRISM snitch claims NSA hacked Chinese targets since 2009
Snowden suddenly looks safer in Hong Kong after revelations
 breaking news
US chief spook: Look, we only want to spy on 6.66 BEELLLION of you
Americans assured they are not in the NSA's sights