Feeds

iOS 6.1 KNACKERED our mobile phone networks, claim Vodafone, Three

iPhone 4S fans ruin 3G, calls, texts for EVERYONE

Best practices for enterprise data

Updated Vodafone has urged iPhone 4S owners to not upgrade to iOS 6.1, the latest available, because it believes the software jams 3G and phone connections.

Vodafone claimed that the bug is Apple's fault and that it affects Voda's rivals as well as its own UK network, although it only named Three Austria* as another impacted telco. The warning comes amid reports that iOS 6.1 overwhelms Microsoft Exchange servers and is apparently crippling some corporate networks.

In emails and texts to customers, and a forum post here, Vodafone told iPhone 4S fanbois to skip version 6.1 of Apple's mobile operating system until the Cupertino giant fixes the connectivity performance bug.

In a statement that branded the flaw an "iOS software fault", Voda squarely laid the blame on Apple. The telco described the nature of the problem for affected users thus:

We're aware of an issue caused by Apple iPhone 4S handsets that have been upgraded to iOS 6.1 which impacts performance on 3G. Some customers may occasionally experience difficulty in connecting to the network to make or receive calls or texts or to connect to the internet. These connection problems are intermittent.

The problem is exacerbated if "a significant number" of iPhone 4Ss running 6.1 are in the same area of the mobile network, an email from Vodafone sent to corporate customers and seen by The Register confirmed - and all phone users are affected by the fruity overload:

If there is a significant number of iPhone 4S handsets connecting to the network in a specific area, this can cause congestion issues for those users as well as the users of other handsets in that area.

Vodafone UK told The Reg that the problem was not specific to its network. However, O2 has reported no problems. EE (which operates the T-mobile and Orange brands in Blighty) told El Reg it is investigating but could not say whether or not there is a problem with its network. Three UK said it had no problems and could not comment on Three Austria.

When pressed on the technical cause of the overload, Voda's spokeswoman simply said "you'll have to ask Apple about that". Apple has not replied to a request for comment - indeed, it won't even talk to the BBC on this issue. ®

Updated to add

* A spokesman for Three Austria has been in touch to say: "We are facing the same problem, but not all customers using this upgrade are facing problems. To be on the safe side, we have sent a SMS to all 4S customers proactively to warn them NOT to download the actual upgrade."

The Austrian network added it is trying out test firmware from Apple as it investigates the issue.

Recommendations for simplifying OS migration

More from The Register

next story
Trying to sell your house? It'd better have KILLER mobile coverage
More NB than transport links to next-gen buyers - study
iWallet: No BONKING PLEASE, we're Apple
BLE-ding iPhones, not NFC bonkers, will drive trend - marketeers
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Scotland's BIG question: Will independence cost me my broadband?
They can take our lives, but they'll never take our SPECTRUM
NBN Co adds apartments to FTTP rollout
Commercial trial locations to go live in September
Samsung Z Tizen OS mobe is post-phoned – this time for good?
Russian launch for Sammy's non-droid knocked back
Speak your brains on SIGNAL-FREE mobile comms
Readers chat to the pair who flog the tech
prev story

Whitepapers

7 Elements of Radically Simple OS Migration
Avoid the typical headaches of OS migration during your next project by learning about 7 elements of radically simple OS migration.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Solving today's distributed Big Data backup challenges
Enable IT efficiency and allow a firm to access and reuse corporate information for competitive advantage, ultimately changing business outcomes.
A new approach to endpoint data protection
What is the best way to ensure comprehensive visibility, management, and control of information on both company-owned and employee-owned devices?