Feeds

Microsoft's Azure SQL Reporting FAIL

Cloud component fails to report for duty after price-cut

  • alert
  • submit to reddit

Application security programs and practises

Updated Microsoft's Azure cloud is grappling with an "unexpected outage" in its SQL Reporting component.

The failure in the US East data-center hub began on Sunday night and meant the SQL Reporting Service suffered "service degradation" – a softie-euphemism for anything from intermittent connectivity to outright failure.

"We are aware of the service interruption affecting Azure SQL Reporting in the East US sub-region," a Microsoft spokeswoman told The Register on Monday morning, Pacific Time. "Our engineering team is currently working to restore the service to a fully operational state. We will be posting further details on the Windows Azure dashboard shortly."

The problem followed Microsoft slashing the price of cloudy SQL Reporting by 82 per cent on February 1 – a move seen by some as an admission that Redmond had been a little optimistic with its initial pricing.

Microsoft first reported the problems at 7:26am UTC on Monday (11:26pm Pacific on Sunday) and was still attempting to fix the cloud component at 5:52am Pacific, according to posts made to the Windows Azure Service Dashboard. There have been no further updates.

The outage follows various hiccups with Azure Compute in the US last week, and a worldwide failure of the Ajax CDN in January, 2013.

At the time of writing, Microsoft had not returned requests for further information. ®

Update

It could take days for the SQL Reporting Service to be fully restored, Microsoft wrote in a post to the Windows Azure Service Dashboard on Monday afternoon Pacific Time.

The company recommended that any affected customers re-deploy their services to other sub-regions, and published a step-by-step guide for how to do this on the dashboard.

"We have determined that the incident is the result of a procedural operations error and have begun full recovery," the company wrote. "We will be contacting affected customers directly to insure that they are aware of these steps."

Eight steps to building an HP BladeSystem

More from The Register

next story
Sysadmin Day 2014: Quick, there's still time to get the beers in
He walked over the broken glass, killed the thugs... and er... reconnected the cables*
SHOCK and AWS: The fall of Amazon's deflationary cloud
Just as Jeff Bezos did to books and CDs, Amazon's rivals are now doing to it
Amazon Reveals One Weird Trick: A Loss On Almost $20bn In Sales
Investors really hate it: Share price plunge as growth SLOWS in key AWS division
US judge: YES, cops or feds so can slurp an ENTIRE Gmail account
Crooks don't have folders labelled 'drug records', opines NY beak
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Manic malware Mayhem spreads through Linux, FreeBSD web servers
And how Google could cripple infection rate in a second
BlackBerry: Toss the server, mate... BES is in the CLOUD now
BlackBerry Enterprise Services takes aim at SMEs - but there's a catch
The triumph of VVOL: Everyone's jumping into bed with VMware
'Bandwagon'? Yes, we're on it and so what, say big dogs
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.