Feeds

Pub o' clock comes early for C&W biz customers silenced by titsup phones

Inbound calls swallowed by black hole

Security and trust: The backbone of doing business over the internet

Business customers of Vodafone-owned Cable & Wireless have been complaining about the telecoms outfit this morning after it was hit by a major outage apparently affecting the whole of the UK.

The Register understands that punters are unable to receive inbound calls to the category of numbers whose prefix includes 0800 and 0845.

When anyone dials those numbers, recorded messages are returned saying either: "This number is busy" or "This number is blocked".

A source told us that the system has been down since around 8am and that an engineer was apparently dispatched by C&W to Glasgow to try to fix the problem by replacing some hardware.

Another engineer from Ericsson is said to be restoring the Edinburgh connection. Apparently, customers affected can prefix their calls with 1280 to route outbound calls while C&W fixes its network.

The latest reports from biz punters blighted by the problem suggests that the work won't be completed until mid-afternoon at the earliest.

Outage could lead to early start in pub for some

El Reg asked C&W to comment on this story. A spokesman told us that only a limited number of customers were affected by the outage. "We've got people looking at it right now and we hope to have it fixed soon." ®

Beginner's guide to SSL certificates

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Turnbull: NBN won't turn your town into Silicon Valley
'People have been brainwashed to believe that their world will be changed forever if they get FTTP'
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
Bonking with Apple has POUNDED mobe operators' wallets
... into submission. Weve squeals, ditches payment plans
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Protecting users from Firesheep and other Sidejacking attacks with SSL
Discussing the vulnerabilities inherent in Wi-Fi networks, and how using TLS/SSL for your entire site will assure security.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.