Feeds

Lloyds TSB, Halifax tech stumbles into the cold, goes titsup for hours

'Something from the weekend' stopped your payments going through

Next gen security for virtualised datacentres

Lloyds TSB and Halifax saw their faster payments system fall down yesterday morning after a computer problem at the weekend stretched into the beginning of the week.

The Faster Payments System processes payments within a few hours instead of the next day turnaround required to clock transactions over older systems. According to the Faster Payments website, over 85 per cent of phone and internet payments are processed through Faster Payments.

But it didn't work for Lloyds or Halifax customers - both part of the Lloyds TSB Group - for all of yesterday. All other payment systems were operational, said the Lloyds spokesperson, who stressed that payments could be processed but just less quickly, for most customers only next day delivery was possible.

Lloyds customers took to Twitter and a forum on MoneySavingExpert to complain that the service was down.

The company would not be pinned down on the root cause of the problem, which it would only describe as "something from the weekend". A spokeswoman told The Reg: "There hasn't been a failure it was just something from the weekend that we are aware of and working to fix."

Late on Monday afternoon, Lloyds issued the statement:

We are working hard to fix an issue that is currently affecting some faster payments. We apologise to customers affected by this, and we anticipate that the full service will be available later today. All of our other payment services are unaffected by this issue, and customers can continue to process the significant majority of transactions.

The service was apparently back up at 17.00 GMT yesterday, according to a statement Lloyds gave the BBC. However, at 18.00 GMT, the forum posters were still having trouble processing their payments. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
No, thank you. I will not code for the Caliphate
Some assignments, even the Bongster decline must
Kaspersky backpedals on 'done nothing wrong, nothing to fear' blather
Founder (and internet passport fan) now says privacy is precious
TROLL SLAYER Google grabs $1.3 MEEELLION in patent counter-suit
Chocolate Factory hits back at firm for suing customers
Mozilla's 'Tiles' ads debut in new Firefox nightlies
You can try turning them off and on again
Primetime precrime? Minority Report TV series 'being developed'
I have to know. I have to find out what happened to my life
Sit tight, fanbois. Apple's '$400' wearable release slips into early 2015
Sources: time to put in plenty of clock-watching for' iWatch
prev story

Whitepapers

5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Backing up Big Data
Solving backup challenges and “protect everything from everywhere,” as we move into the era of big data management and the adoption of BYOD.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?