Vodafone goes titsup for BlackBerrys in mobile data outage
Yet another reason to down tools and head to the pub on Friday afternoon
BlackBerry users on Vodafone have had another long day, or perhaps a relaxing one, as data services for many users dropped out this morning and are still on the fritz.
The outage was caused by a router failure, and hit BlackBerry users on Vodafone's network across Europe, the Middle East and Africa. Services are now being slowly restored to all customers who may find their Friday afternoon busier than they had hoped.
Vodafone hasn't said if the problem affected all users in those regions, but judging from the weight of the El Reg mailbox at the moment not all folks were cut off - unless our readers have been deserting RIM's smartphone platform even faster than previously imagined.
The outage may have been limited, and is now being fixed, but the timing is particularly poor given RIM is about to take the wraps off its BlackBerry 10 devices on which the future of the company depends. It does not help much that the fault was with Vodafone's equipment; RIM will still be the one copping the blame. ®
What's worse is while my Blackberry has been sullen all morning, Good Technology on my iDevice (and presumably for those users on Android too) has been chiming regularly...
If RIM think managing infrastructure around what used to be their USP they really do seem to have a death wish.
This sounds more like a problem with vodaphone than blackberry.
We just had two of our customers come back to us and ask us to replace their crapberries with Jesus Mobes. Our sales director is a happy man, improved the weekly figures. Thanks Rim and Vodaclone for making him happy!