Feeds

Don't shoot the Windows Live Messenger, cry IM users

Execution set for 15 March despite Skype migration complaints

Choosing a cloud hosting partner with confidence

Microsoft has confirmed it will shut Windows Live Messenger on 15 March - and has already started merging its users' contacts into the voice-chat service Skype. The software giant warned as early as November that changes were afoot to the service formerly known as MSN Messenger.

A new Skype app will become the default chat app for Windows Phone, set to rival iMessage on Apple iOS gear and BBM on RIM's BlackBerry smartphones. It should offer instant messaging, video chat and merged Skype, Windows Phone and Live Messenger contacts.

Unfortunately a glitch in the app's integration with the Windows Phone People Hub prevented the new application from synchronising with the mobile's phonebook of contacts. And the Skype forums are full of Messenger users unhappy with the transition to Skype: punters have complained that their contacts have gone missing or that they appear offline to their Messenger buddies after merging their accounts.

A Skype support board administrator told frustrated users this afternoon:

If you reinstall and remove all previous data you trigger a new sync and chances are high that it succeeds and you will end up with a working contact list again. Obviously we don't want to ask everyone to delete all their Skype chat logs but rather fix our app to detect this error and fix it in the local database.

Live Messenger users were told this week, in an email from Microsoft, "update to Skype and sign in using a Microsoft Account (same as your Messenger ID) and all your Messenger contacts will be at your fingertips".

The Windows software giant announced last year that it was phasing out Windows Live Messenger - the most popular instant messaging client in the world, we're told - in favour of pushing Skype as its chat centre. VoIP biz Skype was acquired by Microsoft in 2011 for $8.5bn. ®

Intelligent flash storage arrays

More from The Register

next story
UNIX greybeards threaten Debian fork over systemd plan
'Veteran Unix Admins' fear desktop emphasis is betraying open source
Netscape Navigator - the browser that started it all - turns 20
It was 20 years ago today, Marc Andreeesen taught the band to play
Redmond top man Satya Nadella: 'Microsoft LOVES Linux'
Open-source 'love' fairly runneth over at cloud event
Return of the Jedi – Apache reclaims web server crown
.london, .hamburg and .公司 - that's .com in Chinese - storm the web server charts
Chrome 38's new HTML tag support makes fatties FIT and SKINNIER
First browser to protect networks' bandwith using official spec
Admins! Never mind POODLE, there're NEW OpenSSL bugs to splat
Four new patches for open-source crypto libraries
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.