Feeds

Don't shoot the Windows Live Messenger, cry IM users

Execution set for 15 March despite Skype migration complaints

Beginner's guide to SSL certificates

Microsoft has confirmed it will shut Windows Live Messenger on 15 March - and has already started merging its users' contacts into the voice-chat service Skype. The software giant warned as early as November that changes were afoot to the service formerly known as MSN Messenger.

A new Skype app will become the default chat app for Windows Phone, set to rival iMessage on Apple iOS gear and BBM on RIM's BlackBerry smartphones. It should offer instant messaging, video chat and merged Skype, Windows Phone and Live Messenger contacts.

Unfortunately a glitch in the app's integration with the Windows Phone People Hub prevented the new application from synchronising with the mobile's phonebook of contacts. And the Skype forums are full of Messenger users unhappy with the transition to Skype: punters have complained that their contacts have gone missing or that they appear offline to their Messenger buddies after merging their accounts.

A Skype support board administrator told frustrated users this afternoon:

If you reinstall and remove all previous data you trigger a new sync and chances are high that it succeeds and you will end up with a working contact list again. Obviously we don't want to ask everyone to delete all their Skype chat logs but rather fix our app to detect this error and fix it in the local database.

Live Messenger users were told this week, in an email from Microsoft, "update to Skype and sign in using a Microsoft Account (same as your Messenger ID) and all your Messenger contacts will be at your fingertips".

The Windows software giant announced last year that it was phasing out Windows Live Messenger - the most popular instant messaging client in the world, we're told - in favour of pushing Skype as its chat centre. VoIP biz Skype was acquired by Microsoft in 2011 for $8.5bn. ®

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
Microsoft to bake Skype into IE, without plugins
Redmond thinks the Object Real-Time Communications API for WebRTC is ready to roll
Microsoft promises Windows 10 will mean two-factor auth for all
Sneak peek at security features Redmond's baking into new OS
Mozilla: Spidermonkey ATE Apple's JavaScriptCore, THRASHED Google V8
Moz man claims the win on rivals' own benchmarks
FTDI yanks chip-bricking driver from Windows Update, vows to fight on
Next driver to battle fake chips with 'non-invasive' methods
DEATH by PowerPoint: Microsoft warns of 0-day attack hidden in slides
Might put out patch in update, might chuck it out sooner
Ubuntu 14.10 tries pulling a Steve Ballmer on cloudy offerings
Oi, Windows, centOS and openSUSE – behave, we're all friends here
Was ist das? Eine neue Suse Linux Enterprise? Ausgezeichnet!
Version 12 first major-number Suse release since 2009
Redmond top man Satya Nadella: 'Microsoft LOVES Linux'
Open-source 'love' fairly runneth over at cloud event
prev story

Whitepapers

Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
New hybrid storage solutions
Tackling data challenges through emerging hybrid storage solutions that enable optimum database performance whilst managing costs and increasingly large data stores.
Website security in corporate America
Find out how you rank among other IT managers testing your website's vulnerabilities.