Feeds

Brits are so outraged by Amazon, they voted it TOP for shopping

Tax, schmax. 10,000 gift hunters can't be wrong?

Top three mobile application threats

Amazon is the best for online shopping according to Brits snapping up Christmas gifts.

Judging from a survey of roughly 10,000 folks, this year's outcry over the web bazaar's tax chicanery has had little or no effect the US giant's popularity among shoppers.

Amazon.co.uk's cheap prices and brutally functional design landed it first place in the poll's league table in terms of overall customer satisfaction. Amazon.com came second. Classic Brit brand John Lewis came third.

According to data compilers ForSee, which asked UK web users to rate the top 40 online retailers, the table for Christmas 2012 is:

Website Aggregated satisfaction
score (out of 100)
Change in score on 2011
amazon.co.uk 86 Up 1
amazon.com 84 Up 2
johnlewis.com 80 No change
play.com 79 Down 1
apple.com 77 Down 1
direct.ASDA.com 77 Up 3
tesco.com 76 Up 1
debenhams.com 76 Up 4
ASDA.co.uk 76 Up 2
argos.co.uk 75 Down 2

In a report, ForSee stated: "Virtually every retail shopper in the UK is visiting an Amazon site, and their expectations are being set accordingly."

The pollster, which collected its data between 16 November and 11 December, reckoned four elements in particular influence customer satisfaction: merchandise, functionality, content and price.

Ryanair was at the bottom of the list with an unimpressive satisfaction rating of 61, down three points on last year. Online vid biz Netflix was second to last with a rating of 68.

The bargain-basement airline appeared to perform badly across the board, particularly let down by its functionality, travel options and choice of flights. The biz was not available for comment at time of writing. ®

3 Big data security analytics techniques

More from The Register

next story
Dropbox defends fantastically badly timed Condoleezza Rice appointment
'Nothing is going to change with Dr. Rice's appointment,' file sharer promises
Audio fans, prepare yourself for the Second Coming ... of Blu-ray
High Fidelity Pure Audio – is this what your ears have been waiting for?
Record labels sue Pandora over vintage song royalties
Companies want payout on recordings made before 1972
MtGox chief Karpelès refuses to come to US for g-men's grilling
Bitcoin baron says he needs another lawyer for FinCEN chat
Number crunching suggests Yahoo! US is worth less than nothing
China and Japan holdings worth more than entire company
Zucker punched: Google gobbles Facebook-wooed Titan Aerospace
Up, up and away in my beautiful balloon flying broadband-bot
Apple DOMINATES the Valley, rakes in more profit than Google, HP, Intel, Cisco COMBINED
Cook & Co. also pay more taxes than those four worthies PLUS eBay and Oracle
prev story

Whitepapers

SANS - Survey on application security programs
In this whitepaper learn about the state of application security programs and practices of 488 surveyed respondents, and discover how mature and effective these programs are.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.