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Apple's new 'Assembled in USA' iMac a bear to upgrade, repair

Want to add more RAM? Break out your heat gun and guitar picks

Photos Apple's 21.5-inch iMac, which went on sale in the US last Friday, has revealed two of its secrets: first, that it's a collosal pain to get inside should you want to upgrade its RAM or its hard drives; and second, that at least some of the units currently on store shelves are labeled as being "Assembled in USA".

The new iMac – the smaller of the two über-skinny models announced along with the iPad mini and other Cupertinian kit on October 23 – has been duly torn apart by the tools 'n' parts 'n' repair-advice folks at iFixit. Not only did they discover how frustratingly difficult it is to upgrade, but they also noticed that on its back it proudly proclaims that it was assembled in the good ol' US of A.

iFixit was not alone in its discovery. The same provenance was reported by Fortune. It should also be noted that the same "Assembled in USA" notification has been mentioned in Apple's discussion forums as appearing, for example, on a Mac mini in 2006, a Mac Pro in 2007, and an iMac in 2011.

Before you jump to the conclusion that Apple is moving its product assembly from China to its home shores, know that such a development would likely be trumpeted by Apple's PR and marketing crews as a patriotic move by Cook & Co. "job creators".

It's also instructive to note exactly what "Assembled in USA" means. As AppleInsider points out, the US Federal Trade Commission says that the use of "Assembled in USA" on a product is valid "when its principal assembly takes place in the U.S. and the assembly is substantial. For the 'assembly' claim to be valid, the product's last 'substantial transformation' also should have occurred in the U.S."

21.5-inch iMac – 'Assembled in US'

This designation all depends on exactly what you mean by 'Assembled' (click to enlarge)

As an example of an invalid use of "Assembled in USA", the FTC cites a computer with all of its major components being made outside the US, then "put together in a simple 'screwdriver' operation in the U.S." That computer, the FTC rules, "must be marked with a foreign country of origin." Why? Because "An 'Assembled in U.S.' claim without further qualification is deceptive."

So there's some "substantial" assembly of the new 21.5-inch iMac being done in the US. Exactly what amount we don't know, except – if Apple is rigorously following the FTC guidelines – that it's not a "simple 'screwdriver' operation."

Ironically, iFixit discovered in its teardown of the new 21.5-inch iMac that there's little involved in servicing it that could be described as simple, screwdriver or no screwdriver.

21.5-inch iMac – display removed

That big ol' center fan replaces three smaller ones in earlier iMacs (click to enlarge)

Even such straightforward matters as upgrading RAM or swapping out the hard drive – now a 2.5-inch laptop drive, by the way, not the older iMac's 3.5-inch drive – are a pain. "Once inside," iFixit wrote in an email, "folks can still replace the RAM, hard drive, and CPU, but they'll have to remove the entire logic board before doing so."

And getting inside the new iMac is no trivial matter. "We were quite worried when we saw that super-thin bezel during Apple's keynote," they write, "and unfortunately we were correct: the glass and LCD are now glued to the iMac's frame with incredibly strong adhesive."

21.5-inch iMac – RAM

RAM upgrades are easy – once you manage to get inside the new iMac and remove its logic board (click to enlarge)

After using a heat gun to melt the adhesive and their trusty guitar picks to pry the display loose, iFixit discovered a thoroughly redesigned iMac. The three fans of the previous model have been replaced by one, there's no optical drive (but you knew that), the hard drive is now encased in a rubber vibration-dampening housing, and a second microphone has been added, presumably for noise cancellation "to improve sound quality during intimate FaceTime chats with your mother," they write.

The CPU, by the way, is a Intel 3rd Generation (née "Ivy Bridge) Core i5-3330S, which Intel sells in quantity at $177, spring-loaded into its LGA1155 socket. The GPU is a laptop-class Nvidia GeForce GT 640M.

So, yes, you can replace the CPU, as well as upgrade your RAM and swap out your hard drive – although there's no room for a second drive, as there was in earlier models. But if you do open the iMac to accomplish these should-be-straightforward upgrades, know that getting it back together is no easy feat. According to iFixit, "You'll have to masterfully peel off the old double-sided sticky tape and apply new tape in order to reseal this iMac into original condition."

21.5-inch iMac – full teardown

Don't expect to put this puppy back together without a supply of fresh double-sided tape, iFixit warns (click to enlarge)

Call us old fashioned, but we believe that the design of every personal computer should make it simple to add more RAM and to upgrade – or, for that matter, replace – its hard drive. We're on iFixit's side when it gives the new 21.5-inch iMac a dismal score of three-out-of-10 on its repairability scale.

Drives die, y'know? It shouldn't require a trip to your authorized service technician to replace one.

"Assembled in USA" or not, Apple's latest all-in-one-desktop is certainly not designed to be disassembled in USA – or anywhere else, for that matter – except by one of Apple's own repair techs.

As iFixit sums up the latest iMac, "Hackers, tinkerers, and repairers be forewarned: get last year's model if you'd like to alter your machine in any way." ®

Re: Easy

It's way more than enough.

I really like imacs, but there's no way I'm getting one now. Apple, you just lost an until-now happy and loyal upgrader.

Glue? FFS. Seriously would it really have affected the look of the *REAR* of the case that much to have recessed screws on the back? Seriously Apple, it would not have affected the cosmetics of the bit you look at for 99.999% of it's life, but would have made access FAR easier for upgrading.

Ive's I admire your anal attention to form, but FFS don't forget the function part next time, eh?

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Re: Standard iFixit drama

I think you under-estimate the arse-pain this truly is.

1. Once you've prised the two parts apart (ideally without warping, chipping or cracking the panel), you then need to clean them before fitting new tape. Once exposed to air, the old tape will have lost a significant portion of it's adhesion strength so should not be re-used. And remember one of the parts is an LCD panel...and you probably shouldn't use alchohol.

2. Then you need source the *exact* apple double sided tape component. Why? so it matches both the physical and adhesional properties of the original. Too little adhesion? the panel falls out. Tape too wide? you can't fit the panel back in, and you're back to step 1.

3. You then need to fit the tape in *exactly* the right way - it needs to be arrow straight. Get it "wiggly", and either the panel won't fit, or you'll see gaps round the edges. And if you want to refit it, you need to go back to step 1....

I really, really don't like Apple right now.

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If you wanted to tinker with your computer , why would you buy a mac?

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1

So...

Are we supposed to be shocked that Apple would demonstrate planned obsolescence in an iMac?

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Re: fuss over nothing

You're waffling on something fierce and missing the point.

The point is, once something DOES go, you have little hope of getting it fixed unless it's by Apple (a lot of money) and with Apple specific parts (again, a lot of money).

Even if YOU never open your machine, there's a very clear and present advantage in the long run to having easier access and standard parts. There's no need for this tomfoolery in a DESKTOP. Laptops, yes, it's a necessity of the form factor.

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