Feeds

Voda fails again: network melts in Melbourne heatwave

‘Try turning it off and turning it back on again’

Business security measures using SSL

Vodafone is once again apologising to customers after an air-conditioner wilted as Melbourne temperatures hovered just under 40°C yesterday.

That outage, in the company’s Tullamarine switch, flattened services for as many as half of its Melbourne customers, reaching out to impact as much as 15 percent of its traffic nationally.

At the time, one Vodafone customer has told Vulture South, text messages were also being held up by as much as an hour.

The outage first took hold shortly before 8:00 PM on Thursday, November 29, and continued well into the night. The Register’s informant said that at 10:00PM, outgoing services were “sporadic” and incoming calls were failing entirely.

This is in close agreement with a report by Fairfax, which states that Vodafone only made a public acknowledgement of the outage at 10.30PM, and at 11.45PM said that services were “beginning to be restored”.

That post included the distinctly IT Crowd-like suggestion that customers reboot their phones to access the network (of course, if you were trying to find out what’s going on using a smartphone connected to a network that’s not working, you might never know that the advice was given).

Unsurprisingly, the company’s “we apologise for the inconvenience” on Facebook has been met with fury by probably-soon-to-be-former customers. ®

Protecting against web application threats using SSL

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
Bonking with Apple has POUNDED mobe operators' wallets
... into submission. Weve squeals, ditches payment plans
This flashlight app requires: Your contacts list, identity, access to your camera...
Who us, dodgy? Vast majority of mobile apps fail privacy test
Apple Watch will CONQUER smartwatch world – analysts
After Applelocalypse, other wristputers will get stuck in
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.