Feeds

Windows Phone 8 reboot woe causes outpouring of forum misery

Bloody thing keeps reboo / god dammit, back aga / ...

The Power of One Infographic

Early adopters of Windows Phone 8 hardware are complaining that it reboots at random, up to several times a day, and that they're not being offered any prospect of a quick fix.

The complaints relate specifically to the HTC 8X and, to a lesser extent, Nokia's Lumia 920, with Windows Phone 8 locking up or randomly rebooting on both devices for no discernible reason. Forum users on Microsoft.com and WPCentral have been gathering examples in an attempt to narrow down the problem, but with limited success.

The forums run to seven pages, and are joined by those at Nokia where users report similar problems. Though it's certainly not hitting every Windows Phone 8 device it's annoying those it does hit.

Support staff from the three companies have reportedly been suggesting rebooting, removing the beta release of Skype and (in the case of Nokia) booting the phone without a SIM for ten minutes, then booting with the SIM back in again, which apparently worked for one user.

The problem isn't universal, though if reboots are intermittent and rare users may not be reporting them - unless it interrupts something one is doing then a reboot isn't very disruptive. Microsoft has spent decades teaching us that rebooting fixes almost everything, and since then the smartphone industry has tried to teach us not to judge the product we buy by what we get, as software improvements will be forthcoming shortly.

So far users are calling for a software fix, and many seem happy with their phones despite the instability, but Microsoft can't afford to regain a reputation for instability it's barely shaken off (Windows Vista casts a long shadow, on a wall already darkened by ME) so Redmond will no doubt be working hard on this. ®

Seven Steps to Software Security

More from The Register

next story
Whoah! How many Google Play apps want to read your texts?
Google's app permissions far too lax – security firm survey
Chrome browser has been DRAINING PC batteries for YEARS
Google is only now fixing ancient, energy-sapping bug
Do YOU work at Microsoft? Um. Are you SURE about that?
Nokia and marketing types first to get the bullet, says report
Microsoft takes on Chromebook with low-cost Windows laptops
Redmond's chief salesman: We're taking 'hard' decisions
EU dons gloves, pokes Google's deals with Android mobe makers
El Reg cops a squint at investigatory letters
Big Blue Apple: IBM to sell iPads, iPhones to enterprises
iOS/2 gear loaded with apps for big biz ... uh oh BlackBerry
OpenWRT gets native IPv6 slurping in major refresh
Also faster init and a new packages system
Google shows off new Chrome OS look
Athena springs full-grown from Chromium project's head
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.
Mobile application security vulnerability report
The alarming realities regarding the sheer number of applications vulnerable to attack, and the most common and easily addressable vulnerability errors.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.