Feeds

Microsoft Surface Touch keyboards self-destruct – and more

Who'll be the first to cry 'Keyboardgate!' Oh ...

High performance access to file storage

It appears that your brand-spanking-new Microsoft Surface may need more than the security patch The Reg told you about – you may also need a physical patch for its Touch Cover keyboard.

According to multiple posts on Microsoft's Surface Forum, the edge of Surface Touch keyboards can split open at the seam where the keyboard-cover magnetically attaches to the tablet unit, exposing wiring within.

As one Forum poster notes, "my touch cover, in the middle at the join to the screen is peeling. like the top layer has come loose and is ruffling up." Another writes, "Mine, too. Right in the middle on the seam it tore open, and pretty quickly too."

Another: "I had the same issue with the Surface touch cover I bought for my wife and exchanged the cover for a replacement at my Microsoft store (extremely simple and quick process). However, within 24 hours it was peeling back again at the same place." And so on.

The splitting keyboard is not the only problem being reported. One support forum thread is devoted to users who have experienced audio muting. "Glad I found this thread," one poster posts. "I've had the problem happen about 10 times and it's all on different occasions."

A Microsoft moderator jumped into that popular thread with advice. "Regarding the issue of having the sound mute randomly ... please get in touch with the Surface Technical Support to exchange the Touch/Type Cover," he wrote. "We're still investigating the issue, however it appears that the cover may be the issue."

On a minor, cosmetic note, a number of posters also report that the Microsoft logo on the Surface's cover is quickly wearing off, even if the device is handled respectfully. As one of many posters commented, "No big deal, but seems odd."

Of course, it's entirely possible that the problems with the Surface are limited to a botched bunch of early models, or are simply garden-variety "version 1.0" glitches and gotchas.

However, as The Guardian pointed out about the splitting keyboard, "the fact that users in the US and the UK have reported the problem suggests that it is not isolated to a single manufacturing batch." ®

Bootnote

Apple fan site MacDailyNews was predictably scathing in its commentary on The Guardian's article about the Surface Touch keyboard's problems. "Microsoft. We make garbage with a kickstand," they scathe. "Plus, we're run by a clown. You can be a clown, too, if you waste your hard-earned money on our half-assed, ill-considered crap." It's not only Apple-haters who can be trusted to reliably resort to overheated invective.

High performance access to file storage

More from The Register

next story
Report: Apple seeking to raise iPhone 6 price by a HUNDRED BUCKS
'Well, that 5c experiment didn't go so well – let's try the other direction'
Microsoft lobs pre-release Windows Phone 8.1 at devs who dare
App makers can load it before anyone else, but if they do they're stuck with it
Samsung Galaxy S5 fingerprint scanner hacked in just 4 DAYS
Sammy's newbie cooked slower than iPhone, also costs more to build
Feast your PUNY eyes on highest resolution phone display EVER
Too much pixel dust for your strained eyeballs to handle
Zucker punched: Google gobbles Facebook-wooed Titan Aerospace
Up, up and away in my beautiful balloon flying broadband-bot
Nvidia gamers hit trifecta with driver, optimizer, and mobile upgrades
Li'l Shield moves up to Android 4.4.2 KitKat, GameStream comes to notebooks
AMD unveils Godzilla's graphics card – 'the world's fastest, period'
The Radeon R9 295X2: Water-cooled, 5,632 stream processors, 11.5TFLOPS
Sony battery recall as VAIO goes out with a bang, not a whimper
The perils of having Panasonic as a partner
NORKS' own smartmobe pegged as Chinese landfill Android
Fake kit in the hermit kingdom? That's just Kim Jong-un-believable!
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
HP ArcSight ESM solution helps Finansbank
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.