Feeds

Sky squeezes even more money from customers, gets fewer new ones

£550 pa? Who said satellite dishes were for poor people

Combat fraud and increase customer satisfaction

BSkyB attracted fewer new subscribers to its TV, broadband and phone products in its last quarter even though the company enjoyed a healthy increase in sales.

The broadcaster, which is 39 per cent owned by Rupert Murdoch's News Corp and lost its chairman James Murdoch in April, said its total subscriber base rose by 48,000 during the quarter ended 30 September.

But growth, which is always welcomed by the City, has continued to slow. In the same quarter a year earlier, 77,000 peeps signed up to the firm's services, and in 2010, 96,000 customers joined BSkyB.

However, the company had plenty to be pleased about this morning when it reported that revenue had climbed 4 per cent to £1.7bn during the quarter, while pre-tax profit hit £291m - up from £274m for the same period in 2011.

BSkyB smashed through the 4 million broadband userbase in its previous quarter, and it continued to steadily grow the number of customers choosing the company's product over telco rivals such as Virgin Media and TalkTalk. It said that as of 30 September 2012, 4.1 million people had subscribed to its broadband service.

The company's average revenue per user (ARPU) once again climbed from £535 in 2011's first quarter to £550. Its total customer base now stands at 10.7 million. ®

3 Big data security analytics techniques

Whitepapers

Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.