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Forstall ousted from Apple after refusing to apologise for Maps

Took him to the exit instead of the CEO's office

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iOS chief Scott Forstall was ousted from Apple because he wouldn't say sorry for Maps, the WSJ reports. Forstall, who oversaw the production of iOS6 and its Apple Maps app, apparently refused to sign the official apology later offered by Tim Cook to customers for the poor quality of the navigation product.

According to the Journal, that was the last straw for Cook.

Before - and after, iOS Maps. Source: Richard Cartledge/Apple Support Forums

Landscape changes at Apple: Apple Maps have left Forstall stranded

A Jobs protégée and Stanford grad, Forstall rose fast through the ranks of Apple after joining in 1997. He worked on Mac OS, then iOS and Siri and in a Businessweek profile just after Jobs' death he was tipped as his successor. But his Jobs-style attitude to his co-workers didn't go down so well.

His departure was announced by Cupertino as a "change to increase collaboration across hardware, software and services".

Doesn't seem like collaboration was his strong suit.

Forstall is also held responsible for the trend towards kitsch in iOS design - the fake leather stitching on native apps like "Find my friends" and an emphasis on getting the shadows right on ring-binder simulations in the contacts book, for example.

It's a trend called skeuomorphism (replicating the shape of old forms in a new medium) that Ive is said to personally dislike and has seen Windows 8 praised above iOS for its cleanness of design.

Siri - Forstall's brainchild - is ambitious but has failed to fully deliver. Maps has proved to be the killer blow though, because people actually used that so they noticed it was bad.

Senior Vice President Eddy Cue will take over Siri and Maps. Executives Jony Ive and Bob Mansfield will also expand their roles. The company said that the changes would help consolidate its online services. ®

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Guess the fairness of it depends on the situation

If he just flat out refused to apologise then that's one thing, but it's also quite possible that he'd previously said "It's not ready yet, we shouldn't release" got told that it was happening and then refused to sign an apology because he'd told them so.

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Re: Guess the fairness of it depends on the situation

If we're going to go the conspiracy route let's go all the way, eh?

Cook knew what state the maps app was in prior to release. He's the guy in charge, and apple pays plenty of attention to these things. If he didn't know, he was being negligent. He could have delayed, but didn't.

Forstall, going by the article linked, seems to have a generally good record in the company (a few missteps aside). He's the most like Jobs was. He's apparently a stickler for detail, so unlikely to have given a thumbs up to an incomplete maps app. He's also probably quite powerful in the internal politics side of things, having responsibility for so many of apple's money making lines.

Cook sees Forstall as a threat. He puts him in charge of the maps app, then either provides insufficient resources or pushes for an early release. It's a fiasco, and gives Cook an excuse to send Forstall packing, then divide up his empire amongst others who will prove less of a long term problem.

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Can he find his way out of the building?

Ah yes I can just picture the conversation now......

"you're fired, Mr Forstall. There's the door - over there..... no, left a bit..... right a bit...... if you're using our latest Maps software you'll find it's the grey blob adjacent to the yellow blob that we think repesents this building although we can't acutally be sure as it may well represent an entire suburb......"

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