Ubisoft forgets to ship activation codes for music game
Cock-up stops rock-up
Whoops. Ubisoft has shipped a number of European copies of Rocksmith for PC without activation codes.
The omission was, of course, a blunder. However, gamers affected by the codes' absence have still been struck by Ubi's strict security and asked to provide a clear digital image of purchase receipts.
Hordes of affected punters expressed their frustration in the Ubisoft forums before being directed to a support page for instructions on how to obtain their codes.
This latest error will do little to improve the sour taste that remains after Ubisoft's role in a bitter DRM debacle.
Fortunately, the company said it will give affected customers free downloadable content, with instant access to all Rocksmith mini-games, by way of an apology. ®
oh the irony
Ubisoft: 'Vast majority of PC gamers are PIRATES' (22 August 2012)"
It's no wonder when they manage to shaft legitimate users in such a manner...
Oh, it gets better...
I'm one of those affected; I pre-order from Amazon, who got the thing to me in good time [yay!] - no key [boo!] - googled to UbiScoundrels [hiss!] to be told I had to register (for more spam?) before getting a support ticket [proper cross now!]. So I registered last night, took the picture they wanted [receipt in kitchen bin by now - YUK!] and sent everything through. Not an apologetic note from UbiSlugs, just "some people are experiencing difficulties with the install" - no acknowledgement that they are the cause! So here I am, all of aquiver, waiting for some help 24 hours later, only to discover two things;
1) Amazon have pulled a blinder, have sent the apologetic note that UbiScum should have sent and included the key code. [HURRAH!]
2) UbiSpanners have DELETED my support ticket AND my account WITHOUT A WORD!
So, here's a question folks - how are they going to get the "free downloads and unlock codes" they promised to me?
(PS posted anonymously in the vain hope I may yet get some satisfaction from the swine. On the plus side, I did email this into the Register and I'm hoping that this was what prompted the piece above. If so, I am a little mollified. "Little things" and all that... :o) )
Re: Me again...
AGGGGGGGGGGHHHHH STOP BUYING INTO SHIT UBISOFT GAMES!
Seriously! You keep buying them, they'll keep making them. You have only yourself to blame.
Who is this Ubisoft company again? I vaguely recall a company by that name that treated their customers like criminals, and that the last game I bought from them on the Mac wouldn't even *launch* because they wrapped their game is some idiotic DRM that was incompatible with OSX Lion.
So I don't buy anything from them anymore, just like I refuse to buy Sony for similar reasons.
I bought their Driver San Francisco game. After playing it for 3 months to level 38 of 40, the game continuously crashes at the Multiplayer Lobby screen. I contacted them and spent weeks troubleshooting it but they say they can't do anything as its due to DRM and Corrupt GAMER Profiles on their Servers which are automated so can't be edited or cloned from a good profile! A $50 USD game that's now a useless lump of plastic! Thanks Ubisoft!