Ubisoft forgets to ship activation codes for music game
Cock-up stops rock-up
Whoops. Ubisoft has shipped a number of European copies of Rocksmith for PC without activation codes.
The omission was, of course, a blunder. However, gamers affected by the codes' absence have still been struck by Ubi's strict security and asked to provide a clear digital image of purchase receipts.
Hordes of affected punters expressed their frustration in the Ubisoft forums before being directed to a support page for instructions on how to obtain their codes.
This latest error will do little to improve the sour taste that remains after Ubisoft's role in a bitter DRM debacle.
Fortunately, the company said it will give affected customers free downloadable content, with instant access to all Rocksmith mini-games, by way of an apology. ®
oh the irony
Ubisoft: 'Vast majority of PC gamers are PIRATES' (22 August 2012)"
It's no wonder when they manage to shaft legitimate users in such a manner...
Oh, it gets better...
I'm one of those affected; I pre-order from Amazon, who got the thing to me in good time [yay!] - no key [boo!] - googled to UbiScoundrels [hiss!] to be told I had to register (for more spam?) before getting a support ticket [proper cross now!]. So I registered last night, took the picture they wanted [receipt in kitchen bin by now - YUK!] and sent everything through. Not an apologetic note from UbiSlugs, just "some people are experiencing difficulties with the install" - no acknowledgement that they are the cause! So here I am, all of aquiver, waiting for some help 24 hours later, only to discover two things;
1) Amazon have pulled a blinder, have sent the apologetic note that UbiScum should have sent and included the key code. [HURRAH!]
2) UbiSpanners have DELETED my support ticket AND my account WITHOUT A WORD!
So, here's a question folks - how are they going to get the "free downloads and unlock codes" they promised to me?
(PS posted anonymously in the vain hope I may yet get some satisfaction from the swine. On the plus side, I did email this into the Register and I'm hoping that this was what prompted the piece above. If so, I am a little mollified. "Little things" and all that... :o) )
Re: Me again...
AGGGGGGGGGGHHHHH STOP BUYING INTO SHIT UBISOFT GAMES!
Seriously! You keep buying them, they'll keep making them. You have only yourself to blame.