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Sony posts, pulls PlayStation Store update

Revamp's 'teething troubles' vex users

Sony pulled its new-look PlayStation Store from the UK yesterday after a barrage of complaints from users.

The firm has now postponed the refresh in several countries and reverted the Store to its old design until it fixes "teething problems".

Those who installed the update say it was buggy, full of random crashes and had frequent issues with account authentication. Come on, Sony, we were privy to this upcoming PSN Store design back in July 2011, you've had plenty of time to get things right.

PlayStation Store

“The phased launch of the new PlayStation Store has been temporarily postponed in some territories as teething issues related to the global roll-out of the Store are being addressed and resolved,” said a Sony spokesman.

“It is really important to us that the best possible Store experience is delivered and we appreciate your patience as we resolve these matters."

It was hoped Sony's store update would solve the PS Plus subscription problems that various European customers have faced for months now. In fact, it was alleged that the incoming refresh was the reason Sony hadn't acted on these issues already. It looks like you'll be waiting a little longer for that fix, chaps.

While the redesigned PlayStation Store is already live in a number of countries, it appears the UK will now have to join the back of the queue. The new store is set to launch stateside on 23 October. ®

I chose a stupid user ID only to find I shouldn't have

I really fail to see how it is Sony's fault that you chose a user ID you wish you hadn't.

From your story you would have realised your mistake VERY quickly, and if it bothered you that much you could have created a new ID at that point and would have lost very little. But compounding your mistake you pressed on with the ID you chose and now regretted.

You REALLY cannot blame Sony for the fact that having shot yourself in the foot you then proceeded to feed your leg into a meat grinder and chewed the whole damned limb off.

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So THIS is why I was getting the old store on launch evening.

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Full price launch titles

Who in their right mind is paying £50 for Assassins Creed? What are Sony smoking?

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Anonymous Coward

Re: I purchased a PS3, only to discover that the PSN is unusable even after the upgrade

How many places have a userid that isn't your username?

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PS STORE WONT START, BLANK SCREEN

Please can anyone help me? a few days ago I could access the ps store no problem. now all I get is a blank black screen and lose all control of the ps3, I have to switch it off at the back and on again to carry on using it. every single other function works fine, i can play games online, signed into the psn no problem. it's just the store that's crashing :( thank you in advance. my email is wipeoutmaster87@gmail.com

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