Feeds

Users grumble after Adobe cancels Acrobat X Suite

'Detailed analysis of product offerings' leads to more expensive software

Internet Security Threat Report 2014

Adobe has cancelled its Acrobat X Suite – launched just 18 months ago - and now recommends its customers acquire a more expensive product.

The company has buried slipped a statement about the cancellation of the suite into its FAQ for Acrobat. The suite bundled Adobe Acrobat X Pro, Designer ES2, Photoshop CS5, Adobe Captivate 5, Adobe Presenter 7 and Adobe Media Encoder CS.

The statement says the suite was dropped because:

“Adobe continually works to deliver exceptional products that meet market demand. After a detailed analysis of our product offerings and sales, Adobe decided to discontinue Acrobat X Suite as of October 15, 2012.”

There's little indication of Adobe's reasoning beyond that statement, but it is worth noting that in April 2011 the company described the suite as “a complete offering for business communication” in this video.

Just why it no longer cares to offer a suite with those qualities is not something The Register can explain, as Adobe has made no further public commentary on the matter, other than to suggest that those who miss the Acrobat X suite instead acquire its eLearning Suite 6.1, which comprises Adobe Acrobat XI Pro, Adobe Captivate, Adobe Presenter, Flash Professional , Dreamweaver CS6, Photoshop CS6 Extended and Audition CS6.

An upgrade to eLearning suite 6.1 from from Acrobat X Suite is US$599, and a full version of the former suite is US$1799, according to this Adobe page.

Few reputable online references to the older suite's price remain, but one Amazon.com seller asserts it had a list price of $1199.

Another issue is that the two suites do not overlap completely, users of Acrobat X Suite who want to upgrade some products will therefore have to purchase those updates piecemeal. The cost of those upgrades is considerably higher than the bundled cost previously offered.

Users are starting to express dissatisfaction with the situation. Reg reader Sean, for example, wrote to say 'Poor that Acrobat has decided to drop Acrobat X Suite less than 18 months after release. Now we are forced to pay double to upgrade individual products, if we can upgrade at all!”

Similar sentiments have appeared in Adobe's own forums.

The Reg has approached Adobe for further comment on the reasons for the cancellation of the product, but had not heard back at the time of writing. ®

Remote control for virtualized desktops

More from The Register

next story
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
You stupid BRICK! PCs running Avast AV can't handle Windows fixes
Fix issued, fingers pointed, forums in flames
Microsoft: Your Linux Docker containers are now OURS to command
New tool lets admins wrangle Linux apps from Windows
Facebook, working on Facebook at Work, works on Facebook. At Work
You don't want your cat or drunk pics at the office
Soz, web devs: Google snatches its Wallet off the table
Killing off web service in 3 months... but app-happy bonkers are fine
First in line to order a Nexus 6? AT&T has a BRICK for you
Black Screen of Death plagues early Google-mobe batch
Whistling Google: PLEASE! Brussels can only hurt Europe, not us
And Commish is VERY pro-Google. Why should we worry?
prev story

Whitepapers

Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Go beyond APM with real-time IT operations analytics
How IT operations teams can harness the wealth of wire data already flowing through their environment for real-time operational intelligence.
How to determine if cloud backup is right for your servers
Two key factors, technical feasibility and TCO economics, that backup and IT operations managers should consider when assessing cloud backup.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?