Feeds

Users grumble after Adobe cancels Acrobat X Suite

'Detailed analysis of product offerings' leads to more expensive software

Build a business case: developing custom apps

Adobe has cancelled its Acrobat X Suite – launched just 18 months ago - and now recommends its customers acquire a more expensive product.

The company has buried slipped a statement about the cancellation of the suite into its FAQ for Acrobat. The suite bundled Adobe Acrobat X Pro, Designer ES2, Photoshop CS5, Adobe Captivate 5, Adobe Presenter 7 and Adobe Media Encoder CS.

The statement says the suite was dropped because:

“Adobe continually works to deliver exceptional products that meet market demand. After a detailed analysis of our product offerings and sales, Adobe decided to discontinue Acrobat X Suite as of October 15, 2012.”

There's little indication of Adobe's reasoning beyond that statement, but it is worth noting that in April 2011 the company described the suite as “a complete offering for business communication” in this video.

Just why it no longer cares to offer a suite with those qualities is not something The Register can explain, as Adobe has made no further public commentary on the matter, other than to suggest that those who miss the Acrobat X suite instead acquire its eLearning Suite 6.1, which comprises Adobe Acrobat XI Pro, Adobe Captivate, Adobe Presenter, Flash Professional , Dreamweaver CS6, Photoshop CS6 Extended and Audition CS6.

An upgrade to eLearning suite 6.1 from from Acrobat X Suite is US$599, and a full version of the former suite is US$1799, according to this Adobe page.

Few reputable online references to the older suite's price remain, but one Amazon.com seller asserts it had a list price of $1199.

Another issue is that the two suites do not overlap completely, users of Acrobat X Suite who want to upgrade some products will therefore have to purchase those updates piecemeal. The cost of those upgrades is considerably higher than the bundled cost previously offered.

Users are starting to express dissatisfaction with the situation. Reg reader Sean, for example, wrote to say 'Poor that Acrobat has decided to drop Acrobat X Suite less than 18 months after release. Now we are forced to pay double to upgrade individual products, if we can upgrade at all!”

Similar sentiments have appeared in Adobe's own forums.

The Reg has approached Adobe for further comment on the reasons for the cancellation of the product, but had not heard back at the time of writing. ®

Maximizing your infrastructure through virtualization

More from The Register

next story
HIDDEN packet sniffer spy tech in MILLIONS of iPhones, iPads – expert
Don't panic though – Apple's backdoor is not wide open to all, guru tells us
Apple fanbois SCREAM as update BRICKS their Macbook Airs
Ragegasm spills over as firmware upgrade kills machines
Captain Kirk sets phaser to SLAUGHTER after trying new Facebook app
William Shatner less-than-impressed by Zuck's celebrity-only app
Do YOU work at Microsoft? Um. Are you SURE about that?
Nokia and marketing types first to get the bullet, says report
Microsoft takes on Chromebook with low-cost Windows laptops
Redmond's chief salesman: We're taking 'hard' decisions
Cheer up, Nokia fans. It can start making mobes again in 18 months
The real winner of the Nokia sale is *drumroll* ... Nokia
EU dons gloves, pokes Google's deals with Android mobe makers
El Reg cops a squint at investigatory letters
prev story

Whitepapers

Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.