Feeds

Femto fail: Vodafone's Sure Signal gets a bit shaky again

Requires occasional square-wave in power supply, says Voda

Top 5 reasons to deploy VMware with Tegile

Vodafone's femtocell offering, Sure Signal, is up the spout again. The UK's third largest operator said it was investigating and has recommended that disconnected punters try power-cycling the kit.

Vodafone reckons the problem, which surfaced last week, is only hitting a small number of customers, but it's more than enough to fill half a dozen pages on the support forum and leave Vulture Towers, Caledonian branch, disconnected. Engineers are, we're told, working on the problem, but in the meantime turning the femto' off then on again seems to be working for some.

Vodafone is the only UK operator to publicly deploy femtocells - tiny base stations which backhaul over the customer's broadband connection. Three and O2 also have femto' offerings, but only for profitable customers who threaten to leave or beg hard enough, so not of the scale of Sure Signal.

Femtocells are incredibly intelligent, able to sense the macro network and select a suitable frequency on which to operate, and that intelligence is spreading into bigger cells simplifying installations even if femtos themselves haven't taken off. The radio side works very well, but opening the network infrastructure (and the billing systems) to connections coming over the public internet is scary stuff, so it's no surprise that operators are treading slowly.

Generally Sure Signal works very well, and it has certainly steadily improved since being deployed back in 2009 (under the less-catchy Vodafone Access Gateway moniker) to the point where many users have come to rely on the connectivity it provides – or doesn't, as the case may be. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Mighty Blighty broadbanders beg: Let us lay cable in BT's, er, ducts
Complain to Ofcom that telco has 'effective monopoly'
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
Broadband sellers in the UK are UP TO no good, says Which?
Speedy network claims only apply to 10% of customers
Yahoo! blames! MONSTER! email! OUTAGE! on! CUT! CABLE! bungle!
Weekend woe for BT as telco struggles to restore service
Fujitsu CTO: We'll be 3D-printing tech execs in 15 years
Fleshy techie disses network neutrality, helmet-less motorcyclists
Facebook, working on Facebook at Work, works on Facebook. At Work
You don't want your cat or drunk pics at the office
Soz, web devs: Google snatches its Wallet off the table
Killing off web service in 3 months... but app-happy bonkers are fine
prev story

Whitepapers

Choosing cloud Backup services
Demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
Driving business with continuous operational intelligence
Introducing an innovative approach offered by ExtraHop for producing continuous operational intelligence.
Why CIOs should rethink endpoint data protection in the age of mobility
Assessing trends in data protection, specifically with respect to mobile devices, BYOD, and remote employees.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.