Feeds

Femto fail: Vodafone's Sure Signal gets a bit shaky again

Requires occasional square-wave in power supply, says Voda

Providing a secure and efficient Helpdesk

Vodafone's femtocell offering, Sure Signal, is up the spout again. The UK's third largest operator said it was investigating and has recommended that disconnected punters try power-cycling the kit.

Vodafone reckons the problem, which surfaced last week, is only hitting a small number of customers, but it's more than enough to fill half a dozen pages on the support forum and leave Vulture Towers, Caledonian branch, disconnected. Engineers are, we're told, working on the problem, but in the meantime turning the femto' off then on again seems to be working for some.

Vodafone is the only UK operator to publicly deploy femtocells - tiny base stations which backhaul over the customer's broadband connection. Three and O2 also have femto' offerings, but only for profitable customers who threaten to leave or beg hard enough, so not of the scale of Sure Signal.

Femtocells are incredibly intelligent, able to sense the macro network and select a suitable frequency on which to operate, and that intelligence is spreading into bigger cells simplifying installations even if femtos themselves haven't taken off. The radio side works very well, but opening the network infrastructure (and the billing systems) to connections coming over the public internet is scary stuff, so it's no surprise that operators are treading slowly.

Generally Sure Signal works very well, and it has certainly steadily improved since being deployed back in 2009 (under the less-catchy Vodafone Access Gateway moniker) to the point where many users have come to rely on the connectivity it provides – or doesn't, as the case may be. ®

Choosing a cloud hosting partner with confidence

More from The Register

next story
Same old iPad? NO. The new 'soft SIMs' are BIG NEWS
AppleSIM 'ware to allow quick switch of carriers
Arab States make play for greater government control of the internet
Nerds told to get lost in last-minute power grab bid at UN meeting
Brits: Google, can you scrape 60k pages from web, pleeease
Hey, c'mon Choc Factory, it's our 'right to be forgotten'
Of COURSE Stephen Elop's to blame for Nokia woes, says author
'Google did have some unique propositions for Nokia'
It's even GRIMMER up North after MEGA SKY BROADBAND OUTAGE
By 'eck! Eccles cake production thrown into jeopardy
Mobile coverage on trains really is pants
You thought it was just *insert your provider here*, but now we have numbers
Don't mess with Texas ('cos it's getting Google Fiber and you're not)
A bit late, but company says 1Gbps Austin network almost ready to compete with AT&T
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.