Feeds

Sky support dubs Germany 'Hitler's country'

Told you not to mention the war

Combat fraud and increase customer satisfaction

It seems that it's not just the Greeks who are comparing German Chancellor Angela Merkel to Nazi-leader Hitler: Sky support seems to share the view that Germany is still in thrall to the long-dead dictator.

An El Reg reader preparing to move to the country of lederhosen and oompah bands was explaining his decision to Sky's support in order to cancel his broadband and TV subscriptions, and was shocked by the response of the support operative.

Screen grab of the offending chat

For reference, and the benefit if any similarly-confused support staff, Adolf Hitler - born in Austria - died in 1945 and was, by all accounts, a bit of a wrong 'un.

Sky has apologised directly to the customer, and offered £50 in Marks & Spencer tokens as a "bridge building" effort, but our reader is more interested in the fact that Sky is "conducting an internal investigation and will take any necessary disciplinary action", to ensure that no-one else is similarly treated. ®

Top three mobile application threats

More from The Register

next story
Och aye! It's the Loch Ness Monster – but only Apple fanbois can see it
Fondleslab-friendly beastie's wake spotted... OR WAS IT?
Spanish village called 'Kill the Jews' mulls rebranding exercise
Not exactly attractive to the Israeli tourist demographic
Sleuths find nosy NORKS drones on the Chinternet
UAVs likely to have been made in the Middle Kingdom
Oz bank in comedy Heartbleed blog FAIL
Bank: 'We are now safely patched.' Customers: 'You were using OpenSSL?'
Dorian Nakamoto gets $23,000 payout over Bitcoin invention saga
Maintains he didn't create cryptocurrency, but will join community
Japanese boffin EYES up big bucks with strap-on digi-glasses
AgencyGlass saddles user with creepy OLED display
Forget the beach 'n' boardwalk, check out the Santa Cruz STEVE JOBS FOUNTAIN
Reg reader snaps shot of touching tribute to Apple icon
Happy 40th Playmobil: Reg looks back at small, rude world of our favourite tiny toys
Little men straddle LOHAN, attend tiny G20 Summit... ah, sweet memories...
prev story

Whitepapers

Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.