Feeds

Teachers get earful of racy XXX chat in Capita IT cock-up

'Hello, helpdesk? I need to put my joystick WHERE?'

Build a business case: developing custom apps

Capita's school IT wing is on the naughty step after putting teachers and administrators through to advertisements for adult chat lines.

Anyone trying to get through to the support helpdesk for the Capita School Information Management System in the last few days has instead been transferred to wrong numbers, including some XXX-rated chat, a Reg reader reported.

"We are aware that there has been an intermittent problem with our phone lines which has resulted in some callers on hold experiencing interference from other lines," Phil Neal, MD at Capita SIMS told The Register in a statement.

"We are taking the matter very seriously and are currently working with our telecommunications providers to find a resolution as soon as possible. We would like to apologise to any caller who has experienced this issue."

A Capita SIMS spokesperson told El Reg: "As far as we are aware, no call has been routed through to an adult chat line.

"In the small number of cases that we are aware of, callers have experienced what appears to be a ‘crossed-line’ where, while on the line with our service desk, they heard an advertisement mentioning an adult chat line." ®

Build a business case: developing custom apps

More from The Register

next story
'Stop dissing Google or quit': OK, I quit, says Code Club co-founder
And now a message from our sponsors: 'STFU or else'
Top beak: UK privacy law may be reconsidered because of social media
Rise of Twitter etc creates 'enormous challenges'
Uber, Lyft and cutting corners: The true face of the Sharing Economy
Casual labour and tired ideas = not really web-tastic
Ex US cybersecurity czar guilty in child sex abuse website case
Health and Human Services IT security chief headed online to share vile images
Don't even THINK about copyright violation, says Indian state
Pre-emptive arrest for pirates in Karnataka
The police are WRONG: Watching YouTube videos is NOT illegal
And our man Corfield is pretty bloody cross about it
Oz biz regulator discovers shared servers in EPIC FACEPALM
'Not aware' that one IP can hold more than one Website
prev story

Whitepapers

Gartner critical capabilities for enterprise endpoint backup
Learn why inSync received the highest overall rating from Druva and is the top choice for the mobile workforce.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Rethinking backup and recovery in the modern data center
Combining intelligence, operational analytics, and automation to enable efficient, data-driven IT organizations using the HP ABR approach.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.