Feeds

Teachers get earful of racy XXX chat in Capita IT cock-up

'Hello, helpdesk? I need to put my joystick WHERE?'

Gartner critical capabilities for enterprise endpoint backup

Capita's school IT wing is on the naughty step after putting teachers and administrators through to advertisements for adult chat lines.

Anyone trying to get through to the support helpdesk for the Capita School Information Management System in the last few days has instead been transferred to wrong numbers, including some XXX-rated chat, a Reg reader reported.

"We are aware that there has been an intermittent problem with our phone lines which has resulted in some callers on hold experiencing interference from other lines," Phil Neal, MD at Capita SIMS told The Register in a statement.

"We are taking the matter very seriously and are currently working with our telecommunications providers to find a resolution as soon as possible. We would like to apologise to any caller who has experienced this issue."

A Capita SIMS spokesperson told El Reg: "As far as we are aware, no call has been routed through to an adult chat line.

"In the small number of cases that we are aware of, callers have experienced what appears to be a ‘crossed-line’ where, while on the line with our service desk, they heard an advertisement mentioning an adult chat line." ®

Gartner critical capabilities for enterprise endpoint backup

More from The Register

next story
'Stop dissing Google or quit': OK, I quit, says Code Club co-founder
And now a message from our sponsors: 'STFU or else'
Top beak: UK privacy law may be reconsidered because of social media
Rise of Twitter etc creates 'enormous challenges'
Uber, Lyft and cutting corners: The true face of the Sharing Economy
Casual labour and tired ideas = not really web-tastic
Ex US cybersecurity czar guilty in child sex abuse website case
Health and Human Services IT security chief headed online to share vile images
Don't even THINK about copyright violation, says Indian state
Pre-emptive arrest for pirates in Karnataka
The police are WRONG: Watching YouTube videos is NOT illegal
And our man Corfield is pretty bloody cross about it
Oz biz regulator discovers shared servers in EPIC FACEPALM
'Not aware' that one IP can hold more than one Website
prev story

Whitepapers

Top 10 endpoint backup mistakes
Avoid the ten endpoint backup mistakes to ensure that your critical corporate data is protected and end user productivity is improved.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Backing up distributed data
Eliminating the redundant use of bandwidth and storage capacity and application consolidation in the modern data center.
The essential guide to IT transformation
ServiceNow discusses three IT transformations that can help CIOs automate IT services to transform IT and the enterprise
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.