Feeds

Teachers get earful of racy XXX chat in Capita IT cock-up

'Hello, helpdesk? I need to put my joystick WHERE?'

Choosing a cloud hosting partner with confidence

Capita's school IT wing is on the naughty step after putting teachers and administrators through to advertisements for adult chat lines.

Anyone trying to get through to the support helpdesk for the Capita School Information Management System in the last few days has instead been transferred to wrong numbers, including some XXX-rated chat, a Reg reader reported.

"We are aware that there has been an intermittent problem with our phone lines which has resulted in some callers on hold experiencing interference from other lines," Phil Neal, MD at Capita SIMS told The Register in a statement.

"We are taking the matter very seriously and are currently working with our telecommunications providers to find a resolution as soon as possible. We would like to apologise to any caller who has experienced this issue."

A Capita SIMS spokesperson told El Reg: "As far as we are aware, no call has been routed through to an adult chat line.

"In the small number of cases that we are aware of, callers have experienced what appears to be a ‘crossed-line’ where, while on the line with our service desk, they heard an advertisement mentioning an adult chat line." ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Bono apologises for iTunes album dump
Megalomania, generosity and FEAR of irrelevance drove group to Apple deal
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
Doctor Who's Flatline: Cool monsters, yes, but utterly limp subplots
We know what the Doctor does, stop going on about it already
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
'Cowardly, venomous trolls' threatened with TWO-YEAR sentences for menacing posts
UK government: 'Taking a stand against a baying cyber-mob'
Arab States make play for greater government control of the internet
Nerds told to get lost in last-minute power grab bid at UN meeting
Zippy one-liners, broken promises: Doctor Who on the Orient Express
Series finally hits stride, but Clara's U-turn is baffling
Don't bother telling people if you lose their data, say Euro bods
You read that right – with the proviso that it's encrypted
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.