Feeds

Teachers get earful of racy XXX chat in Capita IT cock-up

'Hello, helpdesk? I need to put my joystick WHERE?'

Choosing a cloud hosting partner with confidence

Capita's school IT wing is on the naughty step after putting teachers and administrators through to advertisements for adult chat lines.

Anyone trying to get through to the support helpdesk for the Capita School Information Management System in the last few days has instead been transferred to wrong numbers, including some XXX-rated chat, a Reg reader reported.

"We are aware that there has been an intermittent problem with our phone lines which has resulted in some callers on hold experiencing interference from other lines," Phil Neal, MD at Capita SIMS told The Register in a statement.

"We are taking the matter very seriously and are currently working with our telecommunications providers to find a resolution as soon as possible. We would like to apologise to any caller who has experienced this issue."

A Capita SIMS spokesperson told El Reg: "As far as we are aware, no call has been routed through to an adult chat line.

"In the small number of cases that we are aware of, callers have experienced what appears to be a ‘crossed-line’ where, while on the line with our service desk, they heard an advertisement mentioning an adult chat line." ®

Security for virtualized datacentres

More from The Register

next story
Ex-US Navy fighter pilot MIT prof: Drones beat humans - I should know
'Missy' Cummings on UAVs, smartcars and dying from boredom
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
The 'fun-nification' of computer education – good idea?
Compulsory code schools, luvvies love it, but what about Maths and Physics?
Doctor Who's Flatline: Cool monsters, yes, but utterly limp subplots
We know what the Doctor does, stop going on about it already
'Cowardly, venomous trolls' threatened with TWO-YEAR sentences for menacing posts
UK government: 'Taking a stand against a baying cyber-mob'
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Sysadmin with EBOLA? Gartner's issued advice to debug your biz
Start hoarding cleaning supplies, analyst firm says, and assume your team will scatter
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.