Feeds

iPhone 5 Lightning cables sticking in USB ports

Wires revealed, tempers frayed

  • alert
  • submit to reddit

Security for virtualized datacentres

Owners of the new iPhone 5 are reporting a sticky problem with the new "Lightning" cable used to connect their handsets to power sources or computers sticking in USB sockets.

Lightning is Apple's replacement for its 30-pin connector and terminates in a standard type A USB plug, as featured in USB memory sticks and pictured at left.

generic shot of plain white USB cable

Owners of the new cable have found, according to posts in Apple's Support Communities, that the connector fits rather too tightly into USB ports on a variety of devices. In some cases it has proved impossible to remove.

One Apple customer, posting under the name 'gvilledh', explained his experience as follows:

"I went to unplug the USB cable from the wall wart and it was extremely tight. The white sleeve over the connection started to slide off, but I was able to get it out."

gvilledh took his cable back to an Apple store where it was replaced, but he says " My new one is still tight, but not as bad as the first one."

Another poster, iGixer, had a similar issue:

So I tried to unplug my brand new Lightning connector from the white power block and the white plastic surrounding the USB end slides right of revealing the medal connectors

The source of the problem seems to be the two small rectangles cut into one side of the USB A plug, with posters reporting they are a little deeper than those in other connectors. That extra depth seems to result in the tines of a USB socket digging in to a depth at which they won't easily slide out.

Some posters say downward pressure, to angle the USB plug down a little, helps to withdraw it from the socket.

Apple had not responded to a request for comment at the time of publication. ®

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
Let it go, Steve: Ballmer bans iPads from his LA Clippers b-ball team
Can you imagine the scene? 'Hey guys, it's your new owner – WTF is that on your desk?'
How the FLAC do I tell MP3s from lossless audio?
Can you hear the difference? Can anyone?
iPAD-FONDLING fanboi sparks SECURITY ALERT at Sydney airport
Breaches screening rules cos Apple SCREEN ROOLZ, ok?
Apple's new iPhone 6 vulnerable to last year's TouchID fingerprint hack
But unsophisticated thieves need not attempt this trick
The British Museum plonks digital bricks on world of Minecraft
Institution confirms it's cool with joining the blocky universe
Turn OFF your phone or WE'LL ALL DI... live? Europe OKs mobes, tabs non-stop on flights
Airlines given green light to allow gate-to-gate jibber-jabber
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.