The Register® — Biting the hand that feeds IT

Feeds

Apple's iCloud goes titsup, email evaporates for unlucky 1%

Shifting behind the curtains at Cupertino pre-iPhone 5

Customer Success Testimonial: Recovery is Everything

Apple's iCloud online storage service has been on the blink for 15 hours according to its status page. Fanbois relying on Cupertino's idiot-tax outfit to provide their email have been unable to send or access messages for more than half a day.

The iPhone maker stresses that only 1.1 percent of users have been affected by the iCloud outage.

The problems started at 10.20 PDT (18.30 BST) on 11 September, and are ongoing at time of writing. The downtime has affected punters across the world, and largely affected email and Notes. According to Apple other iCloud services - such as calendar syncing, device back-up and "Find my iPhone/iPad"- are working fine. The company offered this update to users:

Mail may be slow or unavailable. When Mail is available, users may experience delays with incoming messages. Normal service will be restored ASAP.

Some of the unlucky 1.1 per cent claim to have been locked out for 24 hours, and have taken to Apple's discussion forums to share their pain. Unlucky user PatsyKB51 wrote:

I am NOT a happy camper, Apple - can't get email once again because iCloud Mail is down. Again.

Fix it. Get it right. When I read that it affects only a "small number" of users that means nothing. I'm ALWAYS ONE OF THOSE AFFECTED.

iCloud is a flagship service for Apple, and central to offering music, film and ebooks to fanbois across the company's growing range of devices. With the launch of the next iPhone due tonight, the blip may have something to do with the big unveiling tonight - and likely caused some upgrades or tweaks to the service that will be trotted out with the new iOS inside the smartmobe.

Apple declined to reply to El Reg's request for comment. ®

Agentless Backup is Not a Myth

I live in Britain, I see more than enough clouds already. One fewer doesn't really matter to me.

Incidentally, I'm so sick of this "cloud" marketoid BS. Nobody would use them if you called them what they really are, ie "Storage you have no control over, might lose access to at any time, and which any unscrupulous employee of the service provider can snoop on their lunch break, or which can get hax0r'd by some punk in Papua New Guinea"

A bit of a mouth full, admittedly, but more honest.

26
0

Re: Cupertino's idiot-tax outfit

This is The Register. There are no serious stories.

21
1
Anonymous Coward

Re: Rain

Apple spend a good chunk of time trying to convince the world that they are gods though.

8
1

More from The Register

SCO vs. IBM battle resumes over ownership of Unix
Zombie lawsuit back and wants to suck the brains out of Linux
Bjarne Again: Hallelujah for C++
Plus: Now officially OK to admit you never used STL algorithms
Interwebs taunt Sir Jony over Apple eye candy makeover
Hey Ive, Ive... add more unicorns, willya?
Apple: iOS7 dayglo Barbie makeover is UNFINISHED - report
Plus: You don't like the icons? Blame marketing
Red Hat to ditch MySQL for MariaDB in RHEL 7
So long, Oracle! Don't let the door hit you on the way out
Shy? Socially inadequate? Fiddling with your phone could help
App 'tells the brutal truth' about social inadequates' chatup lines
Java EE 7 melds HTML5 with enterprise apps
New release arrives with GlassFish, NetBeans support
 breaking news
'Office Facebook' firm Tibbr wants you to PAY for mobe-meetings app
Great idea. Punters won't cough for it though
 breaking news
The only Waze is Google: Ad giant tipped to gobble map app 'for $1.3bn'
Pac-Man-satnav-ish upstart in bidding war with Apple, Facebook
 breaking news
PM Cameron calls for modern, programmable computers! (We think)
IT education musings to G8 chiefs to mystify IT industry