Feeds

Gov IT bods must shield their budgets from gov's knife – Socitm

Increased use of council ICT services putting the squeeze on managers

Boost IT visibility and business value

A report from the public sector IT directors' group Socitm has identified four ongoing priorities for ICT managers in the wake of continuing austerity.

The priorities are: protecting ICT budget share by promoting the role and achievements ICT functions; focusing on reducing total costs of ownership; reviewing insourcing versus outsourcing; and reviewing information and technology strategies.

Titled Making do with less, Socitm's report and summary of the results for 2011 from its benchmarking service – which assesses the performance of council ICT departments – argues that the tension between the growing demand for ICT services and the role ICT is expected to play in transforming other services has led to a decline in user satisfaction.

The report says there is no sign of light at the end of the austerity tunnel. "While there are variations in the proportions of overall budget allocated to ICT, no organisation has escaped the funding squeeze," it says.

"On the plus side, the evidence to date suggests that ICT functions will respond well to the extreme challenges likely in the years ahead."

The report highlights the importance of benchmarking as a tool for ICT managers. It argues that only analysing an organisation's costs or performance without reference to other organisations is not a good starting point when arguing for scarce resources.

Benchmarking allows organisations to probe into processes and procedures, ask relevant questions that reveal how to strip out costs and increase efficiency, and accurately target opportunities to save, according to the document.

The report adds that benchmarking also plays a key role in preparing for and managing the performance of both shared and outsourced services - routes many authorities are embarking on in the search for major savings. According to Socitm, in both cases benchmarking establishes baseline costs and performance against which future progress can be measured.

With regard to outsourcing, the report says that benchmarking in advance of outsourcing can encourage organisations to make savings before awarding a contract.

This article was originally published at Government Computing.

Government Computing covers the latest news and analysis of public sector technology. For updates on public sector IT, join the Government Computing Network here.

Build a business case: developing custom apps

More from The Register

next story
Munich considers dumping Linux for ... GULP ... Windows!
Give a penguinista a hug, the Outlook's not good for open source's poster child
UK fuzz want PINCODES on ALL mobile phones
Met Police calls for mandatory passwords on all new mobes
Yes, but what are your plans if a DRAGON attacks?
Local UK gov outs most ridiculous FoI requests...
e-Borders fiasco: Brits stung for £224m after US IT giant sues UK govt
Defeat to Raytheon branded 'catastrophic result'
Govt control? Hah! It's IMPOSSIBLE to have a successful command economy
Even Moore's Law can't help the architects of statism now
Detroit losing MILLIONS because it buys CHEAP BATTERIES – report
Man at hardware store was right: name brands DO last longer
Snowden on NSA's MonsterMind TERROR: It may trigger cyberwar
Plus: Syria's internet going down? That was a US cock-up
This'll end well: US govt says car-to-car jibber-jabber will SAVE lives
Department of Transportation starts cogs turning for another wireless comms standard
New voting rules leave innocent Brits at risk of SPAM TSUNAMI
Read the paperwork very carefully - or fall victim to marketing shysters
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Solving today's distributed Big Data backup challenges
Enable IT efficiency and allow a firm to access and reuse corporate information for competitive advantage, ultimately changing business outcomes.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.