Feeds

HSBC brands EVERY Apple iPhone 'an insecure PC'

iOS app urges fanbois to pull on some protection

Top 5 reasons to deploy VMware with Tegile

HSBC's iPhone app for online business banking warns customers that their reassuringly expensive Apple mobiles are in fact PCs - and insecure ones at that.

In a surprising cock-up, the bank's app incorrectly identifies the shiny phones as Windows PCs, and scolds fanbois for not having security watchdog software Rapport installed. Anyone attempting to download Rapport for PCs onto an iPhone would suffer a frustrating experience, to say the least.

This was the screen shown to biz account holders after clicking into banking services from the app's home screen:

HSBC Banking app mistake, credit screengrab of app

Your PC? - the screen that iPhone users were incorrectly served

"When you run HSBC's iOS app and try to login to your business bank account, it informs you that you don't have Rapport's security software running 'on your PC'. The same happens if you just try to login to the bank's website from the phone too," a Reg reader told us. "If you hit the 'remind me in 14 days' button you can get into the actual 'app'. It's a pretty big f**k-up on the rolling-out-a-non-properly-tested-change front, really."

An HSBC spokeswoman apologised for the mixup, which she said was accidental and would be rectified by noon today.

"It seems we made some changes to the website and replicated the changes across all platforms, including the iPhone," she said. "They are looking to make sure those changes are back to normal by lunchtime."

Anyone wanting to use the app in the meantime can just click the "Remind me in 14 days" button on the warning screen and proceed as usual. ®

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
BIG FAT Lies: Porky Pies about obesity
What really shortens lives? Reading this sort of crap in the papers
Be real, Apple: In-app goodie grab games AREN'T FREE – EU
Cupertino stands down after Euro legal threats
Assange™ slumps back on Ecuador's sofa after detention appeal binned
Swedish court rules there's 'great risk' WikiLeaker will dodge prosecution
prev story

Whitepapers

Choosing cloud Backup services
Demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
How to determine if cloud backup is right for your servers
Two key factors, technical feasibility and TCO economics, that backup and IT operations managers should consider when assessing cloud backup.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
The Heartbleed Bug: how to protect your business with Symantec
What happens when the next Heartbleed (or worse) comes along, and what can you do to weather another chapter in an all-too-familiar string of debilitating attacks?