Feeds

HSBC brands EVERY Apple iPhone 'an insecure PC'

iOS app urges fanbois to pull on some protection

New hybrid storage solutions

HSBC's iPhone app for online business banking warns customers that their reassuringly expensive Apple mobiles are in fact PCs - and insecure ones at that.

In a surprising cock-up, the bank's app incorrectly identifies the shiny phones as Windows PCs, and scolds fanbois for not having security watchdog software Rapport installed. Anyone attempting to download Rapport for PCs onto an iPhone would suffer a frustrating experience, to say the least.

This was the screen shown to biz account holders after clicking into banking services from the app's home screen:

HSBC Banking app mistake, credit screengrab of app

Your PC? - the screen that iPhone users were incorrectly served

"When you run HSBC's iOS app and try to login to your business bank account, it informs you that you don't have Rapport's security software running 'on your PC'. The same happens if you just try to login to the bank's website from the phone too," a Reg reader told us. "If you hit the 'remind me in 14 days' button you can get into the actual 'app'. It's a pretty big f**k-up on the rolling-out-a-non-properly-tested-change front, really."

An HSBC spokeswoman apologised for the mixup, which she said was accidental and would be rectified by noon today.

"It seems we made some changes to the website and replicated the changes across all platforms, including the iPhone," she said. "They are looking to make sure those changes are back to normal by lunchtime."

Anyone wanting to use the app in the meantime can just click the "Remind me in 14 days" button on the warning screen and proceed as usual. ®

The next step in data security

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
JINGS! Microsoft Bing called Scots indyref RIGHT!
Redmond sporran metrics get one in the ten ring
Driving with an Apple Watch could land you with a £100 FINE
Bad news for tech-addicted fanbois behind the wheel
Murdoch to Europe: Inflict MORE PAIN on Google, please
'Platform for piracy' must be punished, or it'll kill us in FIVE YEARS
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Found inside ISIS terror chap's laptop: CELINE DION tunes
REPORT: Stash of terrorist material found in Syria Dell box
Sony says year's losses will be FOUR TIMES DEEPER than thought
Losses of more than $2 BILLION loom over troubled Japanese corp
Show us your Five-Eyes SECRETS says Privacy International
Refusal to disclose GCHQ canteen menus and prices triggers Euro Human Rights Court action
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Protecting users from Firesheep and other Sidejacking attacks with SSL
Discussing the vulnerabilities inherent in Wi-Fi networks, and how using TLS/SSL for your entire site will assure security.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.