Feeds

Google Talk goes dumb in massive global outage

Users left speechless

Secure remote control for conventional and virtual desktops

Updated The Google Talk IM and video chat service suffered a massive global outage beginning early on Thursday, leaving users mum for more than four hours.

The Chocolate Factory's application status page first noted the problem at 3:40am PST, describing it as a "service disruption." Google updated that status to a "service outage" ten minutes later.

"We're aware of a problem with Google Talk affecting a majority of users," Google engineers wrote in a status update. "The affected users are able to access Google Talk, but are seeing error messages and/or other unexpected behavior."

The search giant continued to publish hourly updates, though no cause for the outage was identified.

By 7:50am, Google claimed to have restored at least partial service, saying it expected "a resolution for all users in the near future."

Meanwhile, GTalk users have reacted in expected ways. They have rubbed their eyes, yawned, stretched ... and taken to venting their frustrations on Twitter.

"GTalk's down," writes Twitter user @AlishaCoehlo. "Offices should send folks home. Employees aren't going to be doing much else than staring at screens, willing it to come back."

Google has now updated its app status dashboard claiming the issues have been resolved and apologised for the outage.

But a Google mouthpiece told The Reg that at this point it was unable to confirm the technical glitches. ®

Security for virtualized datacentres

More from The Register

next story
Net neutrality protestors slam the brakes on their OWN websites
Sites link up to protest slow lanes by bogging down pages
Drag queens: Oh, don't be so bitchy, Facebook! Let us use our stage names
Handbags at dawn over free content ad network's ID policy
Who us, SHARE infrastructure? Networks reject gov proposal
Execs pour scorn on 'national roaming' outline – report
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
Net neutrality fans' joy as '2.3 million email' flood hits US Congress
FCC invites opinions in CSV format, after Slowdown day 'success'
'Serious flaws in the Vertigan report' says broadband boffin
Report 'fails reality test' , is 'simply wrong' and offers ''convenient' justification for FTTN says Rod Tucker
This flashlight app requires: Your contacts list, identity, access to your camera...
Who us, dodgy? Vast majority of mobile apps fail privacy test
Apple Watch will CONQUER smartwatch world – analysts
After Applelocalypse, other wristputers will get stuck in
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.