Feeds

Google Talk goes dumb in massive global outage

Users left speechless

Choosing a cloud hosting partner with confidence

Updated The Google Talk IM and video chat service suffered a massive global outage beginning early on Thursday, leaving users mum for more than four hours.

The Chocolate Factory's application status page first noted the problem at 3:40am PST, describing it as a "service disruption." Google updated that status to a "service outage" ten minutes later.

"We're aware of a problem with Google Talk affecting a majority of users," Google engineers wrote in a status update. "The affected users are able to access Google Talk, but are seeing error messages and/or other unexpected behavior."

The search giant continued to publish hourly updates, though no cause for the outage was identified.

By 7:50am, Google claimed to have restored at least partial service, saying it expected "a resolution for all users in the near future."

Meanwhile, GTalk users have reacted in expected ways. They have rubbed their eyes, yawned, stretched ... and taken to venting their frustrations on Twitter.

"GTalk's down," writes Twitter user @AlishaCoehlo. "Offices should send folks home. Employees aren't going to be doing much else than staring at screens, willing it to come back."

Google has now updated its app status dashboard claiming the issues have been resolved and apologised for the outage.

But a Google mouthpiece told The Reg that at this point it was unable to confirm the technical glitches. ®

Beginner's guide to SSL certificates

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
EE buys 58 Phones 4u stores for £2.5m after picking over carcass
Operator says it will safeguard 359 jobs, plans lick of paint
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Google+ GOING, GOING ... ? Newbie Gmailers no longer forced into mandatory ID slurp
Mountain View distances itself from lame 'network thingy'
Vodafone to buy 140 Phones 4u stores from stricken retailer
887 jobs 'preserved' in the process, says administrator PwC
Bonking with Apple has POUNDED mobe operators' wallets
... into submission. Weve squeals, ditches payment plans
Comcast exec: No, we haven't banned Tor. I use it. You're probably using it
Keep in mind if, say, your Onion browser craps out on Xfinity
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.