Feeds

UK.gov's IT catalogue Cloud Store knackered by login gremlin

Suppliers and tech buyers locked out

High performance access to file storage

Update A glitch in the UK's IT shopping catalogue Cloud Store is preventing access for suppliers and public sector buyers.

The team running the G-Cloud Twitter feed admitted before midday that there were "still issues" with the online service, and said it was working with Gov E-Marketplace to resolve them.

In the latest update about an hour ago, the officials said: "Cloudstore issue is a system error affecting public sector. Procserve are working on fixing it ad [sic] we'll update when resolved."

Suppliers told The Channel they were unable to log into the system, with a message stating there is a "problem with the details you've entered, please try again".

"Public sector [IT heads] and suppliers with access to the system can't get in - it looks like some sort of code or database problem," one supplier suggested.

Cloud Store had been hosted on Microsoft's Azure platform, but was moved onto Procserve following an outage in February that downed the system for eight hours.

Procserve is suited for IT buyers in Blighty's public sector that want to procure widgets, but is seen by some as a little too clunky for services: "It's quite an old system," claimed one source close to Cloud Store.

The Cabinet Office has been in touch to say: "The G-Cloud is currently experiencing a system error which is temporarily preventing suppliers and buyers from accessing cloud services.

"We are liaising with Procserve, the platform providers, who are working to resolve the problem and restore normal services as quickly as possible." ®

High performance access to file storage

More from The Register

next story
Android engineer: We DIDN'T copy Apple OR follow Samsung's orders
Veep testifies for Samsung during Apple patent trial
One year on: diplomatic fail as Chinese APT gangs get back to work
Mandiant says past 12 months shows Beijing won't call off its hackers
EFF: Feds plan to put 52 MILLION FACES into recognition database
System would identify faces as part of biometrics collection
Big Content goes after Kim Dotcom
Six studios sling sueballs at dead download destination
Alphadex fires back at British Gas with overcharging allegation
Brit colo outfit says it paid for 347KVA, has been charged for 1940KVA
Jack the RIPA: Blighty cops ignore law, retain innocents' comms data
Prime minister: Nothing to see here, go about your business
Singapore decides 'three strikes' laws are too intrusive
When even a prurient island nation thinks an idea is dodgy it has problems
Banks slap Olympus with £160 MEEELLION lawsuit
Scandal hit camera maker just can't shake off its past
France bans managers from contacting workers outside business hours
«Email? Mais non ... il est plus tard que six heures du soir!»
Reprieve for Weev: Court disowns AT&T hacker's conviction
Appeals court strikes down landmark sentence
prev story

Whitepapers

Mainstay ROI - Does application security pay?
In this whitepaper learn how you and your enterprise might benefit from better software security.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.