Feeds

Virgin Media staves off cable punter seepage

14,700 subscribers fled, sales still above £1bn in Q2

  • alert
  • submit to reddit

Internet Security Threat Report 2014

Virgin Media told the City this morning that it lost 14,700 cable punters during its second quarter ended 30 June.

But the telco said this figure is far fewer than 36,000 customers who scarpered from the company in the same three-month period a year ago.

All of which means that Virgin Media is pleased with itself.

The ISP added that revenues for the quarter were up 4.2 per cent on the same period last year, as more of its customers - 459,800 in total - opted to sign up for its faster broadband offering. The telco said it now has 1.3 million customers on the higher speed package, who make up 31 per cent of the overall broadband customer base.

Sales topped the £1bn mark in the three months, and operating income was £179.6m - up from 2011 Q2's £134.9m.

The company said customer churn was 1.4 per cent during the second quarter, up from 1.2 per cent in the first three months of this year.

Meanwhile, the likes of Stephen Fry and David Tennant appearing on adverts punting VM's internet-based TiVo service managed to push the number of online TV customers on its books beyond 1 million this week. It said 261,700 subscribers were added to TiVo during its Q2 results.

Year-on-year, VM's overall cable customer base remained flat at 4.8 million subs. ®

Internet Security Threat Report 2014

Whitepapers

Driving business with continuous operational intelligence
Introducing an innovative approach offered by ExtraHop for producing continuous operational intelligence.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Why CIOs should rethink endpoint data protection in the age of mobility
Assessing trends in data protection, specifically with respect to mobile devices, BYOD, and remote employees.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Mitigating web security risk with SSL certificates
Web-based systems are essential tools for running business processes and delivering services to customers.