Feeds

Virgin Media staves off cable punter seepage

14,700 subscribers fled, sales still above £1bn in Q2

  • alert
  • submit to reddit

Boost IT visibility and business value

Virgin Media told the City this morning that it lost 14,700 cable punters during its second quarter ended 30 June.

But the telco said this figure is far fewer than 36,000 customers who scarpered from the company in the same three-month period a year ago.

All of which means that Virgin Media is pleased with itself.

The ISP added that revenues for the quarter were up 4.2 per cent on the same period last year, as more of its customers - 459,800 in total - opted to sign up for its faster broadband offering. The telco said it now has 1.3 million customers on the higher speed package, who make up 31 per cent of the overall broadband customer base.

Sales topped the £1bn mark in the three months, and operating income was £179.6m - up from 2011 Q2's £134.9m.

The company said customer churn was 1.4 per cent during the second quarter, up from 1.2 per cent in the first three months of this year.

Meanwhile, the likes of Stephen Fry and David Tennant appearing on adverts punting VM's internet-based TiVo service managed to push the number of online TV customers on its books beyond 1 million this week. It said 261,700 subscribers were added to TiVo during its Q2 results.

Year-on-year, VM's overall cable customer base remained flat at 4.8 million subs. ®

Seven Steps to Software Security

More from The Register

next story
Yorkshire cops fail to grasp principle behind BT Fon Wi-Fi network
'Prevent people that are passing by to hook up to your network', pleads plod
Major problems beset UK ISP filth filters: But it's OK, nobody uses them
It's almost as though pr0n was actually rather popular
Apple orders huge MOUNTAIN of 80 MILLION 'Air' iPhone 6s
Bigger, harder trouser bulges foretold for fanbois
Google Nest, ARM, Samsung pull out Thread to strangle ZigBee
But there's a flaw in Google's IP-based IoT system
US freemium mobile network eyes up Europe
FreedomPop touts 'free' calls, texts and data
'Two-speed internet' storm turns FCC.gov into zero-speed website
Deadline for comments on net neutrality shake-up extended to Friday
Oh girl, you jus' didn't: Level 3 slaps Verizon in Netflix throttle blowup
Just hook us up to more 10Gbps ports, backbone biz yells in tit-for-tat spat
Want to beat Verizon's slow Netflix? Get a VPN
Exec finds stream speed climbs when smuggled out
prev story

Whitepapers

Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.