Feeds

Cisco backs down on cloud control of routers

Full reverse-ferret over Linksys 'upgrade'

Top 5 reasons to deploy VMware with Tegile

Cisco has completed its climb-down over who gets to control Linksys routers, it or the people who bought them.

At the start of this week, Cisco updated the firmware of the Linksys EA4500, EA3500, and EA2700 routers so that they could be fully configured using only its Connect Cloud service rather than via local management software, excluding functions such as parental controls and USB storage.

This understandably had a number of users rather peeved, with some raising security concerns about the cloud service and others pointing out that the terms and conditions of the Connect Cloud service seemed rather broad, granting Cisco the right to monitor traffic and internet usage and share it with third-parties as it liked, as well as the right to disconnect service.

In a blog post, GM of Cisco Home Networking Brett Wingo said that the company had taken heed and was clarifying the issue once and for all. The router firmware default will be changed to back to traditional local set-up and management (with a Connect Cloud option), and Cisco wouldn’t automatically push firmware upgrades unless the user selected that option.

Cisco is also changing the terms and conditions of Cloud Connect in light of concerns over data storage and retention policies. The routers won't store or transmit data about what users do online, nor will Cisco pull the plug on them arbitrarily.

"The Cisco Connect Cloud service has never monitored customers’ internet usage, nor was it designed to do so, and we will clarify this in an update to the terms of service," Wingo said. "I sincerely apologize on behalf of the Cisco team for the inconvenience we have caused. I assure you we will update our terms of service and related documentation as quickly as possible to accurately reflect our company policy and values." ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
The cloud that goes puff: Seagate Central home NAS woes
4TB of home storage is great, until you wake up to a dead device
Azure TITSUP caused by INFINITE LOOP
Fat fingered geo-block kept Aussies in the dark
You think the CLOUD's insecure? It's BETTER than UK.GOV's DATA CENTRES
We don't even know where some of them ARE – Maude
Intel offers ingenious piece of 10TB 3D NAND chippery
The race for next generation flash capacity now on
Want to STUFF Facebook with blatant ADVERTISING? Fine! But you must PAY
Pony up or push off, Zuck tells social marketeers
Oi, Europe! Tell US feds to GTFO of our servers, say Microsoft and pals
By writing a really angry letter about how it's harming our cloud business, ta
Astro-boffins start opening universe simulation data
Got a supercomputer? Want to simulate a universe? Here you go
prev story

Whitepapers

Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
The hidden costs of self-signed SSL certificates
Exploring the true TCO for self-signed SSL certificates, including a side-by-side comparison of a self-signed architecture versus working with a third-party SSL vendor.
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.