Feeds

Apple 'fesses up: We broke App Store downloads

Now, get back to lining our pockets

5 things you didn’t know about cloud backup

An Apple App Store server spat out broken copies of several high-profile titles this week, the iPad maker has admitted.

Updates for popular software including Instapaper and Angry Birds in Space were corrupted when downloaded, causing the programs to crash when fanbois attempted to use them.

Instapaper dev Marco Ament chronicled his nail-gnawing frustration after a flood of punters blamed him for the error even though he was powerless to fix it. Deleting the app and installing it from scratch fixed the problem on individual devices, but Apple's cock-up meant a new version of Instapaper received a rash of one-star reviews.

The data tampering was caused by the anti-piracy code that Apple adds to applications before they're made available on the App Store. In a statement, the company added that it was a temporary problem that was now fixed:

We had a temporary issue that began yesterday with a server that generated DRM code for some apps being downloaded, it affected a small number of users. The issue has been rectified and we don’t expect it to occur again. Users who experienced an issue launching an app caused by this server bug can delete the affected app and re-download it.

Marco took issue with the "small number of users" estimate from Apple: he has had reports that 120 apps were affected and reckons at least 20,000 users experienced the bug. ®

Boost IT visibility and business value

More from The Register

next story
The Return of BSOD: Does ANYONE trust Microsoft patches?
Sysadmins, you're either fighting fires or seen as incompetents now
Munich considers dumping Linux for ... GULP ... Windows!
Give a penguinista a hug, the Outlook's not good for open source's poster child
Intel's Raspberry Pi rival Galileo can now run Windows
Behold the Internet of Things. Wintel Things
Microsoft cries UNINSTALL in the wake of Blue Screens of Death™
Cache crash causes contained choloric calamity
Eat up Martha! Microsoft slings handwriting recog into OneNote on Android
Freehand input on non-Windows kit for the first time
Linux kernel devs made to finger their dongles before contributing code
Two-factor auth enabled for Kernel.org repositories
prev story

Whitepapers

5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.
Rethinking backup and recovery in the modern data center
Combining intelligence, operational analytics, and automation to enable efficient, data-driven IT organizations using the HP ABR approach.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.