Feeds

Hardy handymen handed handy hardened handheld hardware

Job sheets beamed directly into Scottish sparky palms

High performance access to file storage

Fife council has pushed ahead with its mobile working plans by issuing building services staff with Motorola-built handheld devices to receive job instructions.

A number of frontline staff have been using mobile phones to receive information for carrying out scheduled repairs and maintenance in council homes and non-domestic properties over the past two and a half years. The council said that although this has led to an increase in productivity, with more jobs per person completed daily, using mobile phones still required significant manual input.

"It [mobile phone solution] allowed the council to try the concept of a mobile solution and demonstrate some frontline benefits, but it requires a larger back office support to run with back office staff taking verbal information from the operative and inputting into back office systems," Allan Barclay, service manager for building services at Fife, told Guardian Government Computing.

"The full solution would capture data inputted direct from the frontline device capturing job info and time management and removing the need for manual involvement."

Fife hopes that by using handheld devices with increased functionality, it will improve information management, as it will be moving away from manual data input to using an automated real time system.

The plans form part of a programme at the council to deliver mobile working across a number of services, with the roll out of handheld devices being one of the first strands of the project.

Fife procured the technology for the initiative in two parts: the scheduling tool that is being used is XMbrace's Opti-Time, which was originally delivered through another project at the authority; and the handheld device that staff will use is the rugged Motorola ES400 digital assistant.

The devices have been rolled out to 18 electricians, and this will be extended to the rest of the 350 maintenance employees between August and October this year.

This article was originally published at Guardian Government Computing.

Guardian Government Computing is a business division of Guardian Professional, and covers the latest news and analysis of public sector technology. For updates on public sector IT, join the Government Computing Network here.

High performance access to file storage

More from The Register

next story
Android engineer: We DIDN'T copy Apple OR follow Samsung's orders
Veep testifies for Samsung during Apple patent trial
One year on: diplomatic fail as Chinese APT gangs get back to work
Mandiant says past 12 months shows Beijing won't call off its hackers
EFF: Feds plan to put 52 MILLION FACES into recognition database
System would identify faces as part of biometrics collection
MtGox chief Karpelès refuses to come to US for g-men's grilling
Bitcoin baron says he needs another lawyer for FinCEN chat
Big Content goes after Kim Dotcom
Six studios sling sueballs at dead download destination
Alphadex fires back at British Gas with overcharging allegation
Brit colo outfit says it paid for 347KVA, has been charged for 1940KVA
Jack the RIPA: Blighty cops ignore law, retain innocents' comms data
Prime minister: Nothing to see here, go about your business
Singapore decides 'three strikes' laws are too intrusive
When even a prurient island nation thinks an idea is dodgy it has problems
Banks slap Olympus with £160 MEEELLION lawsuit
Scandal hit camera maker just can't shake off its past
France bans managers from contacting workers outside business hours
«Email? Mais non ... il est plus tard que six heures du soir!»
prev story

Whitepapers

Mainstay ROI - Does application security pay?
In this whitepaper learn how you and your enterprise might benefit from better software security.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.