Feeds

ISP Zen's slower customers choke over breakfast

Reboot your router to clear soggy cereal ports

Next gen security for virtualised datacentres

Customers on Zen Internet's slowest package lost connectivity this morning, for an hour or two, but a rebooted router should now bring things back to normal.

Anyone on Zen's "up to 8Mb" tariff will have struggled to surf the web between 7.45AM and 9AM BST, at which point Zen got a temporary fix in place bringing connectivity back up again, though some customers may need to reboot their routers to get online.

Those customers routed though BT's 20CN network, so are likely to be on the fringes of the internet already. Exactly where in the chain the fault came to be we still don't know.

Zen is far from the cheapest ISP, but remains popular thanks to its reliability and responsive support. This outage is detailed as a Service Alert on the Zen site, which promises an update by 11 this morning. ®

The essential guide to IT transformation

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
So, Apple won't sell cheap kit? Prepare the iOS garden wall WRECKING BALL
It can throw the low cost race if it looks to the cloud
EE fails to apologise for HUGE T-Mobile outage that hit Brits on Friday
Customer: 'Please change your name to occasionally somewhere'
Time Warner Cable customers SQUEAL as US network goes offline
A rude awakening: North Americans greeted with outage drama
We need less U.S. in our WWW – Euro digital chief Steelie Neelie
EC moves to shift status quo at Internet Governance Forum
BT customers face broadband and landline price hikes
Poor punters won't be affected, telecoms giant claims
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Advanced data protection for your virtualized environments
Find a natural fit for optimizing protection for the often resource-constrained data protection process found in virtual environments.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.