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SaaS data loss: The problem you didn’t know you had

Blackbird singing in the dead of night

On March 3, 2010, Martin Fink, general manager of HP's BCS unit, gave a presentation to Ann Livermore, who was running Enterprise Services at the time, and Dave Donatelli, who still runs the company's Enterprise Systems, Storage, and Networking group in which the BCS unit sits.

The interesting bit in that Project Redwood document from Donatelli to Livermore, dated January 14, 2010 – a week before Oracle closed its acquisition of Sun for $7.4bn (net of cash, around $45.6bn). Take a read:

I am waiting for the price tag and schedule on the x86 roadmap. lt will take about 30 days for the team to complete the detailed work. Our first milestone was hit when the team could boot HP-UX on x86 on 12/23. I am expecting an incremental 100 million plus price tag to do the port. As i mentioned before, the engineering road map when I arrived called for the exit from the business. Based on work that Vincent and I have done we have determined that the combined BCSITS earns more than our PC Business. Yesterday I asked NEC to help fund the port. They were quite pleased to learn that we planned on staying in the business for the long term."
HP's Project Redwood options

HP's Project Redwood options

The plan that Fink put together for this presentation is incredibly detailed, as it was the one the top managers would be using to make a decision to invest in commercializing a port of HP-UX to x86-based servers and the impact that it would have on the server racket.

The plan required $489m in net investment in fiscal years 2010 through 2014, with x86 Superdome blades (which are under development today through Project Odyssey) costing $255m; the HP-UX port costing $147m; other software such as hypervisors and clustering code costing $24m (some of this is also being done under Project Odyssey today); and performance and ISV testing costing another $128m. HP was also budgeting $70m a year for Intel – to pay for it to fab Itanium chips in fiscal 2010 through 2013.

HP was being fairly aggressive in its plan to get HP ported to Xeon chips and ramp up in the 1+2 plan, as Fink called it. Here's what the server roadmap looked like:

HP Project Redwood server roadmap

HP Project Redwood server roadmap (click to enlarge)

And here's what the HP-UX on x86 server release schedule looked like:

HP Project Redwood HP-UX roadmap

Project Redwood's HP-UX roadmap (click to enlarge)

As you can see, those Superdome x86 servers that HP talked a bit about last November were expected sometime around June 2010, in this scenario. HP kept Itanium alive through the "Poulson" and "Kittson" generations out to 2016 with support for a decade after that based on HP's past history.

The HP-UX rollout plan under Project Redwood had updates to HP-UX 11i v3 for Itanium machines in both 2012 and 2013. The developer release for HP-UX on x86 was scheduled for early 2011, and release 1.0 was set to offer basic hardware support as well as the ability to run it within a VMware ESXi hypervisor virtual machine partition. Later in 2012, the HP-UX for x86 machines would be available on the Xeon-based Superdome machines and in early 2013 it got real interesting with an enterprise release and an application binary interface (ABI) runtime that was compatible with Red Hat Enterprise Linux.

This sounded like a pretty good plan. But one of the several CEOs or GMs who oversaw HP between 2010 and now took a chainsaw to Project Redwood. And if that person has not been fired, maybe they should be part of the layoffs that are expected to come this week at HP.

Here's why. If HP did not somehow preserve the HP-UX revenue stream and just rode out Itanium to the future Kittson processor and did nothing to port it to x86 iron or license Solaris or do something else, in order for Donatelli's ESSN group to hold profits flat from fiscal 2012 through 2017, HP was making a certain projection. It was projecting that its ProLiant and BladeSystem business would have to grow at twice the market rate, that its networking business would have to grow at twice the market rate, and its software business would have to grow at nearly four times the market rate. And just riding Itanium down would be price pressure on HP and benefit margins at Oracle and IBM. This is by HP's own admission.

The third plan, which was also a part of Project Redwood, was to take an easier way out and license Solaris and push it on ProLiant iron. This was just fraught with issues, some of them emotional and hence unappealing – and certainly not possible once Oracle seceded to stop development on future Itaniums.

The fourth option in the Project Redwood analysis was to think about baseball and prolong the Itanium lifecycle as long as possible, literally paying Intel $218m to make the Kittson Itanium and another $218m to do a kicker to this chip in 2016. This plan also included getting socket-level compatibility for Itanium and Xeon processors, which is expected as part of the Project Odyssey Xeon-based Superdomes but which has not been confirmed by either HP or Intel.

HP is in a very tough place and has been since it was obvious that Itanium was not going to take over the server world, let alone the desktop. Even if HP did manage to get HP-UX on x86 running (not just booting), once Oracle bought Sun, the odds that Oracle would port its code to this HP-UX on x86 were pretty small.

Oracle already owned a widely regarded Unix that ran on x86 iron – Solaris – and had its own Linux for those who prefer that and Sparc/Solaris and Windows as the final fallbacks. HP-UX would be just another operating system outside of its own control that cost it money to support without necessarily bringing Oracle incremental revenue. Oracle knew this, and HP knew this, and this was probably why HP put HP-UX on x86 in the wood chipper and went with the easiest way out.

That would be Project Odyssey, which means putting Xeons into Superdome iron and beefing up Linux and Windows to be as reliable as they can be while peddling Itanium-based machines as long as possible. And that is just not as much fun as it could have been. ®

Steps to Take Before Choosing a Business Continuity Partner

OS as a commodity now

I work in HP-UX (have done since 95) and while they have improved it in the latest version (and done some clever things with virtualisation), they have not really sold themselves as the "big iron" provider. Redhat and other Linux-based OS's are whittling away at the smaller databases and I believe some of the larger NHS systems are HP-UX, but even my employer is looking to port away from Itanium to more generic Redhat and Wintel (tech support issues and supply problems with HP contributing to the decision).

The OS seems to be a commodity now to run applications on, rather than a specialised item, and HP are not adding enough value to justify keeping their OS. if they could add that value (specialised tuning tools and consultancy, cheaper hardware, better support, integration with other packages) they could retain their customer base.

Right now, the HP engineers I talk to are demoralised and unmotivated, and the Software Support Staff have an accent I could cut with a knife (I now claim the phone line is bad and could they please email me their response). Bill and Dave's company as they knew it is dead.

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Make it better

All the commercial guff hides the fact that you need to do things better in order to compete.

Regardless of the past, HP need to look to the future. If HPUX is a better enterprise system than others then leverage it, don't spend time wailing about what might have been.

Build some reliable hardware, stick HPUX on it. If you can do a better job with HPUX than with Solaris or BSD or Linux or Windows, then do so. Stop spending billions on lawyers and put it into development to make your own products / services better. If you want a stick to beat Oracle with, put development time into postgres.

Even if the courts made Oracle do what HP want, Oracle obviously will do the bare minimum, the relationship is shot and it won't end well for HP.

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Anonymous Coward

Wow...

There is some pretty damning stuff is this trove of e-mails:

Donatelli at HP – "the regions are unaware of the situation with Itanium and the impending end of life. The Itanium situation is one of our most closely guarded secrets"

This is the gem, Martin Fink at HP to Skaugen at Intel:

Kirk-

Call me when you land. We've been told that we can't use the following line.

"Intel added that it at no time communicated to Oracle a change in commitment to the future of the ltanium processor family."

This is a MAJOR, MAJOR issue. We need to be able to tell the market that you never told Oracle about EOL plans for Itanium. This is a CRITICAL element of the HP/Intel relationship. I don't view this as optional.

Martin

Martin Fink I Senior Vice-President & GM I HP Business Critical Systems I 970-898-7076 I martln.finI«8thcom

Executive Assistant I Ingrid Busch I 970-898-0782 I ingrid.busch6hp.com

and this from Scott Stallard at HP to Fink at HP:

1. call it Poulson, whatever it is, paint a good picture on why me made change made it earlier for HP's roadmap or whatever

2. don't possibly signal to world end of PF roadmap. or you kill tw success and the bcs business

3. need a placeholder for kitson, since you went and announced that without our knowledge keep a cpu team around and keep them busy otherwise you are pulling out the full tw and poulson teams within 18 months not a soft landing, a crash landing!

thanks

SS

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