Feeds

BigPond GameArena hacked, 35,000 passwords reset

Quick disclosure from Telstra

The essential guide to IT transformation

Telstra has taken the unusual – in Australia – step of proactively announcing that a service has been compromised.

The carrier has announced that it’s reset the passwords of 35,000 users of its GameArena and Games Shop services, stating that “the sites, operated by a third party company, were victims of a hacking attack.”

The carrier states that “no financial or credit card details were kept on the sites”.

“Information that might have been obtained was limited to BigPond Games usernames, the email address used to join the site and the encrypted GameArena and Games Shop passwords of up to 35,000 customers,” the statement said.

Users’ BigPond Broadband passwords were not affected. Telstra will be contacting affected customers with their new passwords.

Last year, a third-party customer-service provider used by BigPond was taken offline after an exposure that resulted in around 60,000 password resets, while in January, customer data was posted to a cloud-based spreadsheet. In both cases, the data breach was the result of process failures rather than external attacks.

Perhaps because of the criticism it suffered in those two incidents, the carrier has taken the commendable decision both to disclose and to act quickly. ®

Next gen security for virtualised datacentres

More from The Register

next story
Ice cream headache as black hat hacks sack Dairy Queen
I scream, you scream, we all scream 'DATA BREACH'!
Goog says patch⁵⁰ your Chrome
64-bit browser loads cat vids FIFTEEN PERCENT faster!
NIST to sysadmins: clean up your SSH mess
Too many keys, too badly managed
Scratched PC-dispatch patch patched, hatched in batch rematch
Windows security update fixed after triggering blue screens (and screams) of death
Researchers camouflage haxxor traps with fake application traffic
Honeypots sweetened to resemble actual workloads, complete with 'secure' logins
Attack flogged through shiny-clicky social media buttons
66,000 users popped by malicious Flash fudging add-on
New Snowden leak: How NSA shared 850-billion-plus metadata records
'Federated search' spaffed info all over Five Eyes chums
Three quarters of South Korea popped in online gaming raids
Records used to plunder game items, sold off to low lifes
Oz fed police in PDF redaction SNAFU
Give us your metadata, we'll publish your data
prev story

Whitepapers

5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Backing up Big Data
Solving backup challenges and “protect everything from everywhere,” as we move into the era of big data management and the adoption of BYOD.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?