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Barclays online banking falls over in outage riddle

'No idea why, but our new Pingit app is working!'

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The Barclays online banking website has been offline since about 8am BST this morning for reasons unknown.

A spokesperson for the bank said that the issue was "still being investigated", and they didn't know yet what had caused the site to fall over, but none of their other computer systems are affected.

The site is telling customers:

We're currently experiencing technical problems in Online Banking that mean some of you may not be able to log in to the service. We apologise for any inconvenience this may cause and suggest you try logging in again later.

And the spokesperson said the site would be updated with messages on how the fix was progressing.

"They're working hard to restore the site," the bank's spinner said, adding that customers could still get their balance from cash machines, over the phone, or (in a cheeky little plug) the newly launched Pingit app. ®

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Anonymous Coward

Re: coincidence?

Yes, it could be just a coincidence.

7
1

Incompetent idiots.

If I could, I would charge them a £20 fee everytime any online anything from them fails. But I can't

4
1

Did Bobby Tables change banks from HSBC to Barclays?

Given HSBC's recent problems and now Barclays - BOTH performing a Denial Of Service attack upon there customers. One has to wonder if Bobby Tables ( http://xkcd.com/327/ ) recently got a bank account at HSBC and then Barclays. Who will he go to next we have to wonder!

Personaly though I'll blame them both for getting rid of IT staff who know what to do as apposed to ones that have bits of paper that say they know what to do in controled circumstance. Huge difference and sadly the difference in actual pay is so small but still acted upon as a fiscal savings approach.

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