Feeds

Barclaycard site falls over, web payments impossible

DNS failure locks out punters for 16 HOURS and counting

Choosing a cloud hosting partner with confidence

Barclaycard customers trying to buy things online have found that their cards don't work. The Barclaycard problems started at 6pm yesterday and are still dragging on.

It appears as if it's a DNS failure that has booted the payment processor and all customer accounts offline. The site throws up "can't find the server at secure.barclaycard.co.uk" error messages.

In a typical case, a Reg reader attempting to buy plane tickets using his Barclaycard account yesterday evening was kicked off at the payment stage. An apology email from Barclaycard this morning suggested he try phoning up the airline to buy tickets instead.

Barclaycard customers on Twitter detailed other woes:

Barclaycard complaint on Twitter, screengrab

Barclaycard contacted El Reg to say: "We would like to apologise to our customers who have been inconvenienced. We have identified the problem and we are working urgently to fix it." ®

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
Facebook pays INFINITELY MORE UK corp tax than in 2012
Thanks for the £3k, Zuck. Doh! you're IN CREDIT. Guess not
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Sysadmin with EBOLA? Gartner's issued advice to debug your biz
Start hoarding cleaning supplies, analyst firm says, and assume your team will scatter
YARR! Pirates walk the plank: DMCA magnets sink in Google results
Spaffing copyrighted stuff over the web? No search ranking for you
Microsoft EU warns: If you have ties to the US, Feds can get your data
European corps can't afford to get complacent while American Big Biz battles Uncle Sam
Don't bother telling people if you lose their data, say Euro bods
You read that right – with the proviso that it's encrypted
prev story

Whitepapers

Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.