Feeds

Barclaycard site falls over, web payments impossible

DNS failure locks out punters for 16 HOURS and counting

Internet Security Threat Report 2014

Barclaycard customers trying to buy things online have found that their cards don't work. The Barclaycard problems started at 6pm yesterday and are still dragging on.

It appears as if it's a DNS failure that has booted the payment processor and all customer accounts offline. The site throws up "can't find the server at secure.barclaycard.co.uk" error messages.

In a typical case, a Reg reader attempting to buy plane tickets using his Barclaycard account yesterday evening was kicked off at the payment stage. An apology email from Barclaycard this morning suggested he try phoning up the airline to buy tickets instead.

Barclaycard customers on Twitter detailed other woes:

Barclaycard complaint on Twitter, screengrab

Barclaycard contacted El Reg to say: "We would like to apologise to our customers who have been inconvenienced. We have identified the problem and we are working urgently to fix it." ®

Reducing the cost and complexity of web vulnerability management

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
JINGS! Microsoft Bing called Scots indyref RIGHT!
Redmond sporran metrics get one in the ten ring
Driving with an Apple Watch could land you with a £100 FINE
Bad news for tech-addicted fanbois behind the wheel
Murdoch to Europe: Inflict MORE PAIN on Google, please
'Platform for piracy' must be punished, or it'll kill us in FIVE YEARS
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Found inside ISIS terror chap's laptop: CELINE DION tunes
REPORT: Stash of terrorist material found in Syria Dell box
Sony says year's losses will be FOUR TIMES DEEPER than thought
Losses of more than $2 BILLION loom over troubled Japanese corp
Show us your Five-Eyes SECRETS says Privacy International
Refusal to disclose GCHQ canteen menus and prices triggers Euro Human Rights Court action
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Protecting users from Firesheep and other Sidejacking attacks with SSL
Discussing the vulnerabilities inherent in Wi-Fi networks, and how using TLS/SSL for your entire site will assure security.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.