Feeds

NetBank unavailable to 'many customers'

CBA looking into problems with 64-bit Windows 7 and Internet Explorer

The Power of One eBook: Top reasons to choose HP BladeSystem

Some users of the Commonwealth Bank of Australia's NetBank service are unable to use the service, thanks to a bug that impacts PCs running the 64-bit version of Windows 7.

A Register reader let us know of the problem, which he says has been apparent "for several weeks now."

An email to the reader from an "Online Specialist" at the bank says the NetBank help desk is aware of the issue and is looking into it "as a high priority by our NetBank Development Team however they have not been able to give me an estimated time for the fix."

The email also says "I really hope this does get corrected very shortly as there are many other customers like yourself who are experiencing the same issue."

One suggestion offered to affected customers is to use another browser, namely Chrome.

The precise nature of the problem is not known, but The Register understands an input routine and the way it is handled by NetBank is the core of the issue.

The Commonwealth Bank's PR team says IE on 64-bit Windows 7 is supported, but offered no other comment. ®

Reducing security risks from open source software

More from The Register

next story
NO MORE ALL CAPS and other pleasures of Visual Studio 14
Unpicking a packed preview that breaks down ASP.NET
Captain Kirk sets phaser to SLAUGHTER after trying new Facebook app
William Shatner less-than-impressed by Zuck's celebrity-only app
Apple fanbois SCREAM as update BRICKS their Macbook Airs
Ragegasm spills over as firmware upgrade kills machines
Cheer up, Nokia fans. It can start making mobes again in 18 months
The real winner of the Nokia sale is *drumroll* ... Nokia
Mozilla fixes CRITICAL security holes in Firefox, urges v31 upgrade
Misc memory hazards 'could be exploited' - and guess what, one's a Javascript vuln
Put down that Oracle database patch: It could cost $23,000 per CPU
On-by-default INMEMORY tech a boon for developers ... as long as they can afford it
Google shows off new Chrome OS look
Athena springs full-grown from Chromium project's head
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.