Feeds

NBNCo sets up contact centre on the Gold Coast

130 new jobs for GC

Build a business case: developing custom apps

Australia’s soon-to-be-biggest broadband network, NBNCo, has selected the Gold Coast as its customer service centre hub, creating around 130 new jobs.

The centre will be located at Varsity Lakes and is set to begin taking calls in the second half of this year.

100 new positions are set to be filled within 12 months said NBNCo’s Head of Quality Mike Kaiser. He added that the company is expected to begin recruitment for the new facility this month.

“The new centre will handle the anticipated escalation in NBN queries from the general public, property developers and builders now that the company has begun large-scale rollout of Australia’s largest infrastructure project,” he said.

Kaiser said that as NBNCo rollout progressed there will be a need for a dedicated centre to manage inquiries.

Gold Coast Acting Mayor Daphne McDonald said "hot on the back of the news the Gold Coast has been included in the NBN’s three year rollout, this is another win for the Gold Coast.”

NBNCo recently confirmed its three-year rollout plan which is expected to see construction underway in areas covering over 678,600 premises across Queensland by June 2015, including around 80,000 on the Gold Coast. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
UK fuzz want PINCODES on ALL mobile phones
Met Police calls for mandatory passwords on all new mobes
Canadian ISP Shaw falls over with 'routing' sickness
How sure are you of cloud computing now?
Don't call it throttling: Ericsson 'priority' tech gives users their own slice of spectrum
Actually it's a nifty trick - at least you'll pay for what you get
Three floats Jolla in Hong Kong: Says Sailfish is '3rd option'
Network throws hat into ring with Linux-powered handsets
Fifteen zero days found in hacker router comp romp
Four routers rooted in SOHOpelessly Broken challenge
New Sprint CEO says he will lower axe on staff – but prices come first
'Very disruptive' new rates to be revealed next week
PwC says US biz lagging in Internet of Things
Grass is greener in Asia, say the sensors
Ofcom sees RISE OF THE MACHINE-to-machine cell comms
Study spots 9% growth in IoT m2m mobile data connections
O2 vs Vodafone: Mobe firms grab for GCHQ, gov.uk security badge
No, the spooks love US best, say rival firms
Ancient pager tech SMS: It works, it's fab, but wow, get a load of that incoming SPAM
Networks' main issue: they don't know how it works, says expert
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Solving today's distributed Big Data backup challenges
Enable IT efficiency and allow a firm to access and reuse corporate information for competitive advantage, ultimately changing business outcomes.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.