Feeds

NBNCo sets up contact centre on the Gold Coast

130 new jobs for GC

Providing a secure and efficient Helpdesk

Australia’s soon-to-be-biggest broadband network, NBNCo, has selected the Gold Coast as its customer service centre hub, creating around 130 new jobs.

The centre will be located at Varsity Lakes and is set to begin taking calls in the second half of this year.

100 new positions are set to be filled within 12 months said NBNCo’s Head of Quality Mike Kaiser. He added that the company is expected to begin recruitment for the new facility this month.

“The new centre will handle the anticipated escalation in NBN queries from the general public, property developers and builders now that the company has begun large-scale rollout of Australia’s largest infrastructure project,” he said.

Kaiser said that as NBNCo rollout progressed there will be a need for a dedicated centre to manage inquiries.

Gold Coast Acting Mayor Daphne McDonald said "hot on the back of the news the Gold Coast has been included in the NBN’s three year rollout, this is another win for the Gold Coast.”

NBNCo recently confirmed its three-year rollout plan which is expected to see construction underway in areas covering over 678,600 premises across Queensland by June 2015, including around 80,000 on the Gold Coast. ®

Secure remote control for conventional and virtual desktops

Whitepapers

Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
New hybrid storage solutions
Tackling data challenges through emerging hybrid storage solutions that enable optimum database performance whilst managing costs and increasingly large data stores.