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'Leap year' bug drives TomTom satnav users up the wall

GPS fix fail

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TomTom's satnavs have been caught out by a "leap year bug" this week which has caused the company's GPS receivers to suddenly stop working, driving users crazy.

The company coughed to the flaw this morning, posting a public confession and telling satnav owners that an update may be necessary to fix the problem.

"Since Saturday, 31 March a limited number of models have been having an issue getting a GPS position," TomTom admitted.

"We have identified the root cause for some of our products not obtaining a GPS position since 31 March," it said.

TomTom Go Live 1005

"The issue is caused by a ‘leap year’ bug in the software of the GPS receiver. We are working hard on a permanent solution that we will make available on our website as a downloadable software fix. More information will follow later today."

The firm also said that some customers have temporarily resolved the issue with a device reset.

For further details on the TomTom GPS fix, including the link for an update, check out the company's support page. ®

Thanks to reader Joe 17 for the tip. Remember, you can always alert us to product fails like this in El Reg's Reader Forums.

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